ETRM Support Analyst

Budapest - Hungary

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Serve as a subject matter expert (SME) for the Endur ETRM system providing hands-on support analysis and operational stability across the trading technology landscape.

The role ensures timely issue resolution reliable End-of-Day (EoD) execution and high-quality user support for Front Office Product Control Risk and Operations teams contributing directly to efficient and controlled trading activities.

Investigate and resolve L1/L2 incidents and service requests
Provide on-site support to Front Office Product Control and other stakeholders
Analyse and troubleshoot complex ETRM-related issues
Recommend and implement approved fixes or workarounds
Collaborate with developers and project teams on sustainable solutions delivered as L3 or project work.
Maintain documentation for end users
Identify and propose performance and stability improvements
Participate in testing release validation and post-implementation support

Qualifications :

25 years experience supporting ETRM systems (Endur expertise required)
Strong understanding of trade lifecycle processes (Front to Back)
Hands-on experience with Endur configuration workflows and troubleshooting
Basic familiarity with SQL OpenJVS scripting or other Endur integration tools is an advantage
Excellent problem-solving and stakeholder communication skills

Additional Information :

Competitive remuneration
Working in a dynamic international team
High degree of responsibility and independence
Friendly and modern working environment

Remote Work :

Employment Type :

Full-time

Serve as a subject matter expert (SME) for the Endur ETRM system providing hands-on support analysis and operational stability across the trading technology landscape.The role ensures timely issue resolution reliable End-of-Day (EoD) execution and high-quality user support for Front Office Product C...

Key Skills

IT Experience
Problem Management
Desktop Support
Citrix
Mobile Devices
Windows
Customer Support
Help Desk
Operating Systems
Technical Support
Troubleshooting
Application Support

Apply Now

About Company

MET Group

MET Group is an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets.MET Group is represented in 15 countries: Austria ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click