ServiceNow AdministratorDeveloper
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The ServiceNow Administrator/Developer will perform configuration development support and maintenance of the SNOW instances.
Responsibilities will include the ability to effectively collaborate with stakeholders to understand propose and deliver digital transformation solutions with emphasis on request fulfillment. They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request Incident Problem Configuration Change Knowledge and Asset Management. The SNOW Administrator/Developer will possess the ability to design develop and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions.
Requirements
About Us
For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Responsibilities will include the ability to effectively collaborate with stakeholders to understand propose and deliver digital transformation solutions with emphasis on request fulfillment. They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request Incident Problem Configuration Change Knowledge and Asset Management. The SNOW Administrator/Developer will possess the ability to design develop and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions.
Requirements
- Active TS/SCI Clearance with the ability to obtain and maintain a CI Poly
- Bachelors degree from an accredited University; OR
- One or more SNOW certifications such as Certified Systems Administrator Certified Applications Specialist Certified Applications Developer
- 5 years of direct experience with the ServiceNow platform as an administrator/developer
- Proficiency in gathering requirements database design schemas and data modeling
- Possess ServiceNow Certified Systems Administrator Certification
- Experience customizing or developing reports from data residing in relational databases.
- Experience customizing or developing dashboards and charts from data source(s)
- Shall be familiar with Web technologies such as JavaScript HTML XML and CSS
- Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features
- Familiar with the NOW platforms APIs and Integrations
- Strong knowledge of and experience in ServiceNow core architecture and applications to include Incident Problem Change Portal Asset Configuration Management (CMDB) Knowledge Management Mid-Server Integrations LDAP Flow Designer and SSO
- Strong understanding of IT Service Management (ITSM) and common service level agreements (SLA) measurements
- Proven experience training users on customizations and processes
- Proven experience with process and solution integration workflow design/configuration and reporting
- CSWF: Specialty Area Framework Category: Securely Provision; Proficiency Level: Intermediate
- 8 years of direct experience with the ServiceNow platform as an administrator/developer
- Advance ServiceNow certifications
- Experience with Agile software development
- ITILv4 Intermediate certification(s)
- Proficiency with Microsoft Office Suite and SharePoint
About Us
For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Required Experience:
Unclear Seniority
Key Skills
- CCTV
- Computer Science
- Corporate Marketing
- E Learning
- Arabic English Translation
About Company
After a couple of years without an operating business, NewGen Technologies (formerly Bongiovi Entertainment) is once again revving its engines following a reverse merger with alternative fuel developer ReFuel America (which now functions as its operating subsidiary). The company hopes ... View more
