Resource Navigator (.83 FTE)

The mission of the Division of Student Affairs is to support the Universitys mission by providing inclusive co-curricular learning experiences support and services for our student population by holistically developing students to have a purpose and positive impact in their communities. The departments within the division do this by providing activities programs and services that engage students fostering an inclusive environment amongst our campus community and guiding students in the attainment of healthy and successful life choices.

The Resource Navigator plays a key non-clinical resource for students navigating personal academic and social challenges that may impact their college experience. This position triages student concerns referred to Pack CARES manages an assigned caseload and provides timely outreach intervention and support to promote student retention persistence and holistic wellness. The Resource Navigator also provides support to the Pack CARES team by participating in case review documentation and coordinated care efforts. This is a .83 FTE position intended to support student needs from August through May.

Primary Duties
Non-Clinical Case Management

• Provide case management services for students referred to Pack CARES who are experiencing a wide range of concerns including but not limited to academic challenges mental and physical health issues and financial difficulties.
• Conduct comprehensive assessments of needs for residential commuter and online undergraduate and graduate students to support student retention and persistence.
• Develop and implement individualized service plans tailored to each students circumstances including short-term interventions and long-term support strategies.
• Provide ongoing monitoring and follow-up support to ensure students needs are met and goals are achieved.
• Maintain a flexible schedule to meet with students (e.g. evenings) as needed.

• Attend Pack CARES Team meetings and report progress related to student goals and utilization of resources.
• Maintain repository of university and community resources and update procedural manuals and guides as needed.
• Contribute to efforts involving assessment and reporting of key metrics related to case management.

• Support programming for basic needs support including Pack Pantry.
• Promote basic needs support through university events (e.g. Orientation Welcome Week Student Affairs Open House etc.) and tabling opportunities

• Bachelors Degree in social sciences education health studies or related fields.
• Excellent interpersonal written and verbal communication skills; able to build trust while maintaining appropriate boundaries.
• Demonstrated ability to manage sensitive and confidential situations with professionalism and discretion.
• Awareness of resources (within and/or outside of the university) for students with health mental health or behavioral concerns both on and off campus.
• Ability to provide non-clinical advising to students related to personal and educational matters.
• Strong organizational planning and follow-up abilities.
• 1 or more years of professional work experience in higher education or a field related to case management.
• Experience working with student populations reflective of CSU Pueblo.

• Knowledge of learning methods of college populations. Utilize current research and guidelines to develop meaningful educational materials for the college age population.
• Ability to document information such as success plans interventions goals and outcomes in a secure database.
• At least two years of professional work experience in higher education or a field related to case management.
• Experience in data collection analysis and program evaluation.
• Experience with student information software such as Starfish or Maxient.
• Experience in a position managing referrals and track students successful completion of health mental health and behavioral challenge success plans and report to appropriate parties.
  
  
  
  
  
  

All interested candidates must apply through the online application system.No other format of application materials will be accepted.

Applicants must attach the following documents in order to be considered for this position:

1. a letter of intent (cover letter) describing the means in which you meet the qualifications for this position
2. a current resume or CV
3. unofficial or official transcripts showing required degree conferred
4. three professional references either within the application or as an attachment (please note: personal references do not count towards this requirement).

• Medical and prescription insurance
• Dental insurance
• Vision insurance
• Flexible benefit plan
• Basic term life insurance
• Voluntary term life and AD&D lnsurance
• Long-term disability insurance
• Employee assistance program
• Travel accident insurance
• Voluntary critical illness and accident insurance
• Annual and sick leave
• Retirement plans
• Employee and dependent tuition discounts
• State employee discounts via BenefitHub