- Manage and supervise all store QA activities to ensure the process complying with Metro standards and local regulations carry out the regularly statistical reports and analysis.
- Handle customer complaint/ quality incident / crisis management take follow up and participate the process (crisis identification customer complaint product returned product recall)
- Coordinate with the Store QA Executive/Manager Authority Agencies Stores and other the relevant people to plan and conduct training on food safety quality & legality aspects
- Check and strengthen the implementation of self-control and HACCP system in store
- Monitor the implementation of product monitoring program and labelling system together with other relevant QA specialists
- Improve stock correction related to quality area in store together with other relevant QA specialists.
- Establish the relevant SOP to ensure the compliance with company standards and maintain accurate QA records audit reports and training documentation.
- Conduct regular audits or unplanned inspection at store area to define the root cause of any quality issue and propose the improvement plan.
- Commit to self-developments and enrichment of the knowledge and skills by planning and attending agreed training courses
- Stay updated with changes in local and international food safety hygiene quality regulations and ensure timely implementation of new compliance requirements in-store.
Qualifications :
Bachelors/Masters
Remote Work :
No
Employment Type :
Full-time
Manage and supervise all store QA activities to ensure the process complying with Metro standards and local regulations carry out the regularly statistical reports and analysis.Handle customer complaint/ quality incident / crisis management take follow up and participate the process (crisis identifi...
- Manage and supervise all store QA activities to ensure the process complying with Metro standards and local regulations carry out the regularly statistical reports and analysis.
- Handle customer complaint/ quality incident / crisis management take follow up and participate the process (crisis identification customer complaint product returned product recall)
- Coordinate with the Store QA Executive/Manager Authority Agencies Stores and other the relevant people to plan and conduct training on food safety quality & legality aspects
- Check and strengthen the implementation of self-control and HACCP system in store
- Monitor the implementation of product monitoring program and labelling system together with other relevant QA specialists
- Improve stock correction related to quality area in store together with other relevant QA specialists.
- Establish the relevant SOP to ensure the compliance with company standards and maintain accurate QA records audit reports and training documentation.
- Conduct regular audits or unplanned inspection at store area to define the root cause of any quality issue and propose the improvement plan.
- Commit to self-developments and enrichment of the knowledge and skills by planning and attending agreed training courses
- Stay updated with changes in local and international food safety hygiene quality regulations and ensure timely implementation of new compliance requirements in-store.
Qualifications :
Bachelors/Masters
Remote Work :
No
Employment Type :
Full-time
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