Membership Secretary

WSH Group

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

The Membership Secretary will ensure the smooth day-to-day management of all members areas in line with the defined HAC standards and member expectations.

job Type: Full Time 

Salary: Up to 45000 pa

Key Responsibilities:

  • To be Member focused at all times by being visible approachable and quick to solve problems and exceed expectations.
  • To be responsible for delivering the members social events calendar.
  • To be responsible for the booking organisation delivery and accurate billing of all regimental and member dining and events.
  • To maintain bookings on the CRM system and ensure function sheets have all relevant and required detail on them.
  • To meet and greet members on members events.
  • To ensure a seamless and comprehensive handover to the supporting event manager.
  • To attend and lead from the Searcys side the weekly regimental meeting and to issue notes and actions from this meeting as necessary. 
  • To attend the weekly operations meeting and to lead on all member and regimental events.
  • To attend the quarterly Sutling Committee meeting and implement member facing actions from this meeting.
  • To be responsible for increasing member engagement across all areas.
  • To build and maintain engaging relationships with all members.
  • To proactively seek feedback from members and stakeholders monitoring the Members Suggestions Book to continuously improve standards with a keen eye for detail.
  • To be responsible for the operation and maintenance of the HACs humidor in accordance with the specified instructions.
  • To produce the quarterly Searcys Members newsletter.

Qualifications :

  • Minimum 2 years experience in members Club venue or similar
  • Thorough understanding of the event and meeting management process conception to completion
  • Meticulous organizational abilities; high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Excellent strategic thinking and critical reasoning skills
  • Creative positive energy self-directed amiable and composed under pressure; helpful and humble

Additional Information :

We are the oldest caterer in the UK having been founded in 1847 working with us will give you an opportunity to be part of some of Londons most prestigious events gaining insights and mentoring from skilled and experienced colleagues as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys please visit our website at


Remote Work :

No


Employment Type :

Full-time

The Membership Secretary will ensure the smooth day-to-day management of all members areas in line with the defined HAC standards and member expectations.job Type: Full Time Salary: Up to 45000 paKey Responsibilities:To be Member focused at all times by being visible approachable and quick to solve ...
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Key Skills

  • Sales Experience
  • Marketing
  • Google Docs
  • Fundraising
  • Microsoft Publisher
  • Conflict Management
  • Basecamp
  • Smartsheet
  • Multichannel Marketing
  • Salesforce
  • Strategic Planning

About Company

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Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more

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