IT Consultant Foundation Support (mfd)

How you will make an impact 

IT Solutions & Support provides reliable end-user assistance ensuring smooth operations across all daily technical needs. The team also supports and coordinates IT-related projects and requests offering structured guidance from planning to implementation. Additionally IT Solutions & Support delivers comprehensive technical coverage for large-scale events ensuring stable and efficient IT environments. 

Your Responsibilities: 

• Operate and improve the companys server endpoint and cloud environments.
• Manage the full lifecycle of devices including mobile devices via MDM.
• Ensure stable and secure network operations and remote access.
• Strengthen the security posture and ensure compliance with GDPR and internal policies.
• Deliver operational support via ITSM processes and tools.
• Troubleshoot complex issues perform root cause analysis and implement sustainable fixes.
• Lead small projects like migrations and rollouts from planning to completion.
• Document systems and processes clearly and keep knowledge bases up to date.
• Collaborate with IT teams and business units communicating clearly and enforcing standards.

Qualifications :

Required Key Competencies & Qualifications

Technical Skills:

• Windows administration (AD GPO WSUS).
• Basic Linux knowledge.
• MDM solutions (e.g. Intune MobileIron).
• Networking (TCP/IP DNS DHCP VPN WLAN basic routing/switching).
• Cloud services (Microsoft 365 Azure; AWS is a plus).
• IT security (endpoint protection MFA firewalls patch management).
• ITSM tools (ServiceNow Jira OTRS) and ITIL understanding.

Soft Skills:

• Strong problem-solving and troubleshooting abilities.
• Process-oriented mindset with good documentation skills.
• Clear communication with technical and non-technical stakeholders.
• Customer focus and pragmatic solution design.
• Team player with assertiveness when enforcing standards.
• Flexibility and resilience under pressure.
• Fluent German and English written and spoken.

This resonates with you Apply now!  

Additional Information :

What do we offer at

• Hybrid and agile work: thrive in a flexible multicultural environment.

At we promote work-life balance through a hybrid working model. Youll be part of self-organizing multicultural teams that collaborate in an agile setup.

• People development: when you grow so do we!

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development leadership appreciation ... its time to upskill your career.

• Support with individual solutions: we are people-caring!

We offer support whenever you need it - at every stage of your professional journey.

Want to know more about all our benefits Discover more here.

Lets connect soon. Apply for the role now! 

Position grade within our career framework: IT Consultant Grade 1 (Md5).

Remote Work :

No

Employment Type :

Full-time