Communications Officer Academy Communications Officer

COMMUNICATIONS OFFICER ACADEMY COMMUNICATIONS OFFICER
Citrus County Sheriffs Office (CCSO)

JOB TITLE: Communications Officer

PAY GRADE: 204

STARTING PAY: $20.06/hour; $41724.80 annualized

JOB TYPE: Full-time 12-hour rotating shifts as assigned weekends and holidays required

JOB LOCATION: Emergency Operations Center (EOC)
3549 Saunders Way Lecanto FL 34461

REPORTS TO: Communications Director

JOB SUMMARY/PURPOSE: CCSO is looking for strong candidates with an excellent work history who aspire to become Communications Officers with the Citrus County Sheriffs Office. Communications Officers receive emergency and non-emergency phone calls providing information and assistance dispatching law enforcement EMS and fire personnel when necessary. As a Communications Officer you receive full-time CCSO benefits which include medical/dental/vision/life insurance Florida Retirement System paid time off and access to CCSO gym facilities.

*THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING FEBRUARY 2 2026*

ESSENTIAL EXPECTATIONS:

• To pass a Criticall assessment test to qualify for the Communications Officer Academy.
• To complete a Call Center Questionnaire and Call Center Observation prior to the start of the academy.
• To complete the Communications Officer Academy program including:
  • Public Safety Telecommunications Program
  • Cardiopulmonary resuscitation (CPR)
  • Emergency Medical Dispatch (EMD)
  • Emergency Police Dispatch (EPD)
  • Florida Crime Information Center (FCIC) certification
• To pass the State of Florida 911 Safety Tele-communicator Certification Exam.
• Proficiency in keyboarding is equivalent to 32 wpm.
• Able to sit and speak for long periods of time.
• All CCSO employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations including but not limited to in-County and out-of-County deployments.

MINIMUM QUALIFICATIONS:

• Must be 18 years of age at the start of the academy.
• Must have the legal right to work in the United States.
• Must have a valid Class E Florida Drivers License.
• Must have a High School diploma or GED.
• Must not have been convicted of a felony.
• Must not have used tried tasted experimented or possessed any illegal controlled substances in the last 12 months OR Schedule I or II substance within the last five years at the time of the application.

SELECTION PROCESS INCLUDES:

• On-line application
• Criticall assessment test
• Call Center Questionnaire
• Call Center Observation (2 hour minimum)
• Oral Board Review interview
• Background Investigation and Employment Checks
• Truth Verification Exam (CVSA)
• Medical exam and drug screen

PERFORMANCE EXPECTATIONS:

• Demonstrates polite helpful and courteous behavior respecting cultural differences when interacting with the public and colleagues.
• Responds to supervision guidance and direction in a positive receptive manner.
• Must be appropriately dressed and groomed.
• Reports to work promptly and properly prepared.
• Acts in a professional manner following established protocols and procedures.

Contact: Human Resources at or for more information.

Citrus County Sheriffs Office is an Equal Opportunity Employer M/F/D/V. All hires transfers and promotions are made without regard to race color national origin sex age disability marital status religion genetic information or any other legally protected status.
Drug-Free Workplace