Chief Information Officer Office of the Assessor-Recorder (0931) (161805)

The 0931 Chief Information Officer provides strategic innovative and operational leadership for all technology functions within the Office of the Assessor-Recorder (ASR). This role is responsible for aligning IT initiatives with business goals overseeing infrastructure and application systems and ensuring the security resilience and modernization of ASRs technology environment. 

Essential duties include but are not limited to:

Strategic Leadership & Innovation

• Lead the development and execution of ASRs three-year IT strategic plan in alignment with business priorities and emerging technologies.
• Champion innovation in digital services infrastructure modernization and user experience.
• Provide executive-level guidance on technology trends risks and opportunities.

Technology Governance & Stakeholder Engagement

• Oversee data governance and lead the prioritization of technology projects in collaboration with internal departments and external partners.
• Implement technology projects and improvements ensuring alignment to business priorities.
• Ensure all IT initiatives deliver measurable value and support ASRs mission and operational goals.

IT Operations & Infrastructure Oversight

• Direct all IT domains including product management cloud and network infrastructure cybersecurity and end-user support.
• Manage complex infrastructure and application projects ensuring timely delivery and alignment with business needs.
• Oversee the implementation of secure scalable and resilient systems including business continuity and disaster recovery protocols.

Performance Management & Service Delivery

• Establish and monitor IT performance metrics infrastructure standards and continuous improvement initiatives.
• Lead lifecycle management of IT equipment including procurement deployment and decommissioning.
• Ensure high-quality responsive support through oversight of IT helpdesk operations.

Digital Modernization & Web Services

• Direct ASRs website management and digital transformation efforts ensuring accessibility usability and alignment with public service goals.

Security Compliance & Risk Management

• Ensure the security and integrity of ASRs systems and networks.
• Coordinate IT audits investigations and compliance with local state and federal regulations.

Procurement & Vendor Management

• Plan and manage IT solicitations and contracts in partnership with the Budget and Finance team.
• Oversee vendor relationships service-level agreements and contractor performance to ensure accountability and value.

Collaboration & Integration

• Partner with business units to support integrated systems and shared technology platforms.
• Facilitate cross-functional collaboration to ensure technology solutions meet evolving business and regulatory requirements.

Budget & Policy Oversight

• Develop and manage the annual IT budget ensuring fiscal discipline and compliance with procurement policies.
• Establish and enforce IT policies procedures and governance frameworks to support operational consistency and accountability.

Qualifications :

These minimum qualifications establish the education training experience special skills and/or license(s) which are required for employment in the classification. Please note additional qualifications (i.e. special conditions) may apply to a particular position and will be stated on the exam/job announcement.

• Education: Bachelors Degree in Computer Science Information Technology or other related field; AND
• Experience: 8 years of experience implementing and managing integrated information systems projects with budgets of $10 million or more including 3 years supervising IT teams of 10 or more staff

Substitution:

Additional experience may substitute for required education on a year-for-year basis where one year of experience is equivalent to thirty (30) semester or forty-five (45) quarter units

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

• Extensive leadership experience in IT management within a government agency.
• Experience in strategic planning and execution of large-scale technology initiatives.
• 5 years of supervising IT teams of 10 or more staff.

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures:

1. Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

All work experience education training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility or disqualification.

2. Preliminary Questionnaire (Qualifying) - During the application process candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly. The purpose of the Application and Preliminary Questionnaire is to obtain specific information regarding an applicants education experience and training in relation to the Minimum Qualifications for this position. It is essential that an applicant provide complete information in identifying their education experience and training. After you have completed the Application you will then be asked the questions for the Preliminary Questionnaire.

After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:

Supplemental Questionnaire (Weight: 100%)

Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge skills and abilities required for this position. All candidates responses to the Supplemental Questionnaire are subject to verification. All relevant experience education and/or training must be included in the responses in order to be reviewed in the rating process.

Note: A passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

Additional Information :

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification please see the citys Position Counts by Job Codes and Departments.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is abuse of discretion or no rational basis for establishing the position description the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply:

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit begin the application process.

Select the Im Interested or Apply Now button and follow instructions on the screen.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at the City Career Center at City Hall1 Dr. Carlton B. Goodlett Place Room 110.

Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues.

Applicants will receive a confirmation email from  that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process please contact the recruitment analyst Stella Choi at . Recruitment ID: 161805

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time