Solutions Consultant

Prolific

Prolific is not just another player in the AI space we are the architects of the human data infrastructure that is reshaping the landscape of AI a world where foundational AI technologies are increasingly commoditized its the quality and diversity of human-generated data that truly differentiates products and models. Our Strategic Sales and Success team works with most of the worlds leading frontier AI model creators on one of their highest priority initiatives.

The role

As a Solutions Consultant you will partner with frontier AI model creators who are making headline news every day ensuring they achieve breakthrough value through our human data this role you will be the trusted advisor in the sales cycle responsible for deeply understanding customers research needs conducting platform demonstrations managing proof-of-concept projects scoping custom integrations and articulating the technical value of Prolifics offering. If you are passionate about the future of AI and the role that human feedback plays in it we want to hear from you.

What youll bring to the role

• 4 years in a customer-facing strategic or enterprise solutions engineering/consulting role
• Strong understanding of API design web technologies data transfer/security protocols and cloud architecture
• Exceptional verbal and written communication skills with the ability to explain complex technical concepts clearly to both technical and non-technical audiences (executives researchers developers anddevelopers program managers).
• Ability to become an expert in the AI research industry and its techniques to understand how human feedback provides demonstrable value to models and outcomes
• Willingness to travel as needed for client meetings and internal events
• Experience with proposals information security standards and alignment with technical buyers

What youll be doing in the role

• Discovery and Qualification: Conducting deep discovery sessions with AI Researchers technical program managers and others to understand research workflows pain points requirements and objectives
• Tailored Demonstrations: Design and deliver compelling customized platform demonstrations and presentations that specifically address the customers unique research needs and clearly highlight the ROI and competitive advantages of Prolific
• Be an integral part of the sales/pre sales customer journey including a close partnership with AEs on the customer journey
• Technical Expertise: Act as the primary technical contact for the sales and success teams addressing complex questions related to data security privacy platform architecture API integrations and participant quality.
• Proof of Concept Management: Scope execute and document successful technical validation activities including pilot projects and PoCs ensuring a clear path to production adoption.
• RFP / Security Questionnaires: Drive the completion of technical and security portions of RFPs RFIs and customer security questionnaires in collaboration with legal and engineering teams
• Voice of the Customer: Be a voice for and advocate of customer needs to internal stakeholders including Product and services sharing signals and needs from customers to influence future strategic direction.

Why Prolific is a great place to work

Weve built a unique platform that connects researchers and companies with a global pool of participants enabling the collection of high-quality ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate nuanced and aligned AI systems.

We believe that the next leap in AI capabilities wont come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure Prolific is positioning itself at the forefront of the next wave of AI innovationone that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture.

Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture. At Prolific our compensation packages for eligible roles include base salary equity and benefits. Many roles also include the opportunity to earn a cash variable element such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires based on the roles location as well as your skills experience and relevant education or training. You can check the job postings subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.

For pay transparency the base salary range for this full-time role in San Francisco or New York is $160000 - $220000 per annum.

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By submitting your application you agree that Prolific may collect your personal data for recruiting and global organizationorganisation planning. Prolifics Candidate Privacy Notice explains what personal information Prolific may process where Prolific may process your personal information its purposes for processing your personal information and the rights you can exercise over Prolific use of your personal information.