Regional IT Infrastructure Manager Americas

Essential Job Functions

• Implement the Global IT roadmap for Network and Client Services as defined by Global IT Leadership within the Region.
• Coordinate with the Network and Systems groups as well as business stakeholders on high profile projects with executive leadership and business visibility.
• Serves as primary escalation point and contact for all Regional Network and Client Services issues.
• Management of Local IT Vendors for Telecom Hardware and MSP at the sole direction and oversight of Global IT.
• Manage a small IT team of Client services and Network services in the Region.
• Manage Local Network downtimes by preparing plans ensure adequate testing and recovery if unresolvable problems occur during downtime.
• Implement Global standard procedures to support the configuration and deployment of hardware needed to satisfy end user requirements in the Region.
• Maintain computer and device inventory for licensing and warranty purposes of all devices in the Region.
• Assist with the support of branch office locations their local networks and their connectivity to the Crane Global network.
• Monitor and maintain all network / WAN connectivity to support Regional branch office communications. Collaborate with Global Network staff to find solutions to complex networking issues.
• Collaborate with vendors and/or Regional IT team to schedule any required on-site activities needed to support ongoing corporate or regional initiatives.
• Interact with internal clients to resolve issues; communicate with internal clients in a professional manner maintaining discretion.
• Advises Global IT of Regional concerns to ensure platform and systems architecture and infrastructure that is highly automated fully instrumented self-scaling self-healing and loosely coupled.
• Collaborate with Cyber team to achieve SOC 2 ISO 27001 and other appropriate certification.
• Team engagement and continual development through collection and analysis of performance KPIs.
• Must be a team player and coach
• The ability to travel up to 50%
• Other duties as assigned

Physical Requirements

• Vision abilities required by this job include close vision and the ability to adjust focus
• Must be able to sit or stand for extended periods of time some light lifting may be required in some instances.
• Talking hearing and using hands to operate computer equipment

Education & Experience

• 7 years related experience
• Advanced experience in Site Reliability Engineering (SRE) and DevOps methodologies including previous implementation experience
• Demonstrated experience transforming IT infrastructure and moving organizations towards a mature cloud-based service delivery model
• Experience with public cloud architecture cloud strategy networking security and compliance workload types.
• Experience supporting IT Operations in a distributed support model
• Experience with managing IP-based networks WAN technologies cloud DHCP/DNS
• Business acumen necessary to develop and present data-based ideas and solutions in a clear concise and organized manner to senior level executives

Other Skills and Abilities

• Excellent verbal and written communication skills and excellent time management abilities.
• Demonstrated initiative ability to exercise good judgment and ability to achieve results through others.
• Strong knowledge of contracting negotiating organization development/change management budgeting action planning and supervision are required for successful performance.
• Very strong conceptual analytical judgment and communication abilities are critical.
• Strategy and planning: an ability to think ahead and plan over a 12 to 36-month time span.
• Strong customer orientation and excellent interpersonal and communication skills.

CERTIFICATIONS AND LICENSES

• Professional certification may be required in some areas

WHY SHOULD YOU WORK FOR CRANE

At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
• Excellent Medical Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: benefits are contingent upon meeting eligibility requirements and plan conditions.

Required Experience:

Manager