IT Operations Support Specialist
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Job Summary
Job Characteristics: Monitors and controls a computer. Responds to and diagnoses problems through discussions with users. Includes problem recognition research isolation and resolution steps. Typically is able to resolve less complex problems immediately while more complex problems are assigned to second level support senior operator or supervisor. May involve use of problem management database and help desk systems. Specializations in this family includes (but are not limited to): Network Print Services Production Control Data Center.
Education/Work Experience: Typically has a secondary diploma or equivalent and two to three years of experience. Proficiency with hardware and software support.
Independence Level/Reports to: Works under general supervision. Refers more complex problems to senior staff. Work regularly checked. Errors may cause some expense or delay. Normally reports to IS Manager.
Required Experience:
IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
