Product and Application Senior Engineer

Product and Application Engineer is responsible for understanding customer needs and requirements providing technical support and customizing products to meet specific application demands. Work closely with sales and engineering teams also with the customers to ensure the successful integration and use of our products in various applications.

Responsibility:

• To perform the task timely as per customer request and organization needs.
• Review completeness of received inquiry from sales or customer.
• Analyse all technical documents received such as data sheet specification ITP VDRL P&ID.
• Prepare technical selection which fulfilled customer needs in line with companys product
• Review & Analyse commercial documents received such as contract terms of payment etc.
• Coordinate with all internal departments as required while prepare technical and commercial proposal.
• Prepare on technical bid evaluation sheet deviation list technical clarification sheet and others technical documents as required.
• Estimated all possible cost which can be arise as proposed technical proposal into calculation sheet.range.
• Prepare and compile tenders documents for tender project type as needed.
• Conducted negotiation to related parties as required.
• Conduct customer visit (office and/ or site) to attend technical discussion/ site survey as needed.
• Prepare documents transmittal for purchase order to order processing department.
• Maintaining inquiry register document.
• Maintaining PO register document.
• Aware and/ or prepare Price list for internal intercompany customer and vendor.
• Maintaining completeness of each project document record personally.
• Conducted induction training or customer training as required.
• Establish 5S (Sort Set in Order Shine Standardize Sustain) in daily working area.
• Prepare REGO (Risk Evaluation and Group Offer) as needed.
• Follow the QHSE (Quality Health Safety Environment) procedure as well as all other directive/guidelines and departments KPI and control the implementation.
• Ensure that all activities are carried out in line with the QHSE Policy and strategic objectives.
• Ensure that all Hazards Risks Environmental aspects & impacts associated with work activities have been identified and implement action to eliminate or reduce it as low as possible.

Qualifications:

• Bachelors degree in mechanical engineering Industrial Engineering or a related field.

• Having a minimum 2-3 years experience in product application support or technical sales is a plus.

• Strong technical knowledge of pump products will be an advantage.

• Proficiency in tools such as SolidWorks AutoCAD Ansys PipeFlow.

• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and interact with customers.

• Detail-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced environment.

• Having a positive attitude open-mindedness high motivation and a willingness to learn.

• Fluent in English both oral and written.