Key Accounts Manager (Davao)
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Job Location:
Davao City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Were a world-leading smart mobility SaaS tech company with oversubscribers across 23 countries. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our products and technology.
Are you customer-centric passionate and strategic Do you take ownership embrace challenges and love solving customer operational problems using technology
Were looking for a Key Account Manager
Responsibility:
- Build strong relationship with decision makers/fleet managers/system users and manage of all services related to Key Accounts
- Perform outbound retention calls to clients whom contract is expiring.
- Developing and implementing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meet and exceed monthly targets through successful contract retention
- Establish good rapport and trust though proactive engagement
- Identify and implement new strategies for increasing customer satisfaction loyalty and retentions by going above and beyond expectations
- Listen attentively to the customers responses and gather as much information as possible; use this information alongside predefined strategies to offer the most suitable solution(s) and/or alternative options to retain the clients business
- Compile daily report
Requirements:
- Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience
- Experience in customer service.
- Proficient in English.
- Tech-savvy and computer literate.
- Excellent communication and interpersonal skills.
- Hands-on and a positive attitude.
- Team player with a high level of energy and able to work independently.
Key Skills
- IT Hardware
- Ado
- Agriculture
- Market Research
- Art And Craft
