Logistics Analyst (Track and Trace)

Monterrey - Mexico

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Type of work: On site

Schedule: 5 days a week - rotating shift - may include night shifts or weekends.

The Brokerage Dispatch Support role is responsible for providing after-hours customer service.
During the after-hours shift this position oversees the daily freight management of all assigned accounts within the group and supports the Supply Chain Leaders and/or Account Managers in maintaining strong customer scorecard performance. As an After-Hours SCA you will need to be familiar with operational details for all target growth accounts to help drive them toward established goals support company-wide initiatives and handle responsibilities related to tracking shipments and sourcing carriers.

Primary Job Duties:

Use tools such as the TMS rating systems optimization platforms and other resources as needed to create effective logistics solutions.
Coordinate track and follow up on assigned customer loads to ensure all requirements are met including on-time pickups and deliveries.
Maintain clear communication with Account Managers customers (as necessary) and shippers to provide load status updates.
Keep the TMS accurate and up to date in all areas (operational rating etc.) to provide timely visibility and ensure loads are ready from an accounting standpoint.
Build and maintain strong relationships with carriers through effective communication meeting commitments and conducting monthly feedback meetings.
Prepare daily weekly and monthly customer reports in line with client requirements.
Provide spot rate quotes upon customer request and arrange expedited transportation when needed.
Follow all company policies and procedures outlined in the employee handbook ensuring full understanding of its content.
Perform additional after-hours duties as assigned.

Education and Experience:

Bachelors degree required.
Minimum of 12 years of relevant experience and/or training or an equivalent combination of education and experience.
Experience using a Transportation Management System.
Proficient with Microsoft Outlook Word and Excel.
Business-level English required.

Essential Skills:

Strong planning and organizational abilities.
Capable of handling multiple tasks simultaneously.
Quality-focused and results-driven.

Type of work: On siteSchedule: 5 days a week - rotating shift - may include night shifts or weekends.The Brokerage Dispatch Support role is responsible for providing after-hours customer service.During the after-hours shift this position oversees the daily freight management of all assigned accounts...

Type of work: On site

Schedule: 5 days a week - rotating shift - may include night shifts or weekends.

Primary Job Duties:

Use tools such as the TMS rating systems optimization platforms and other resources as needed to create effective logistics solutions.
Coordinate track and follow up on assigned customer loads to ensure all requirements are met including on-time pickups and deliveries.
Maintain clear communication with Account Managers customers (as necessary) and shippers to provide load status updates.
Keep the TMS accurate and up to date in all areas (operational rating etc.) to provide timely visibility and ensure loads are ready from an accounting standpoint.
Build and maintain strong relationships with carriers through effective communication meeting commitments and conducting monthly feedback meetings.
Prepare daily weekly and monthly customer reports in line with client requirements.
Provide spot rate quotes upon customer request and arrange expedited transportation when needed.
Follow all company policies and procedures outlined in the employee handbook ensuring full understanding of its content.
Perform additional after-hours duties as assigned.

Education and Experience:

Bachelors degree required.
Minimum of 12 years of relevant experience and/or training or an equivalent combination of education and experience.
Experience using a Transportation Management System.
Proficient with Microsoft Outlook Word and Excel.
Business-level English required.

Essential Skills: