Transitions Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Manager Transitions & Solutions
Location: Bogotá Type: Permanent Type of work: Onsite Salary: 8000.000 - 10000.000
We are looking for an experienced Transitions & Solutions leader to manage end-to-end process migrations and support solution design for new business opportunities. This role partners closely with global clients and internal teams to ensure seamless transitions improve operations and deliver customized solutions.
Key Responsibilities
- Lead end-to-end process transitions across global operations.
- Conduct process assessments and identify re-engineering/offshoring opportunities.
- Support RFPs and solution design for new client engagements.
- Manage client communication and ensure consistent delivery.
- Collaborate with cross-functional teams (operations quality training BD).
Requirements
- 8 years of experience (majority in BPO).
- 3 years leading transitions with hands-on migration experience.
- Strong project/program management skills.
- Excellent communication and stakeholder-management ability.
- Bachelors or Masters degree (PMP/PgMP preferred).
- Valid US/UK visa is a plus.
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
