SAP Warranty Management Functional SME
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Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are hiring an SAP Warranty Management Functional SME for one of our clients in Newark CA.
Job Description:
The SAP Warranty Management Functional SME is responsible for designing configuring and supporting SAP Warranty Management processes within S/4HANA or ECC environments. This role combines deep functional knowledge of warranty processes with strong integration experience across logistics finance and after-sales service. The SME works closely with business stakeholders technical teams and system integrators to ensure scalable compliant and efficient warranty operations.
- Lead the design of end-to-end Warranty Management (SAP WTY) processes including claim creation validation pricing settlement and recovery.
- Configure SAP Warranty Management components:
- Warranty Claim Management
- Claim Types Submissions and Outputs
- Coding/Defect Categorization
- Warranty Agreements & Contracts
- Decision Trees and Rules
- Pricing Labor Rates and Reimbursement Logic
- Define process flows and functional specifications for enhancements workflows and custom integrations.
- Partner with business teams (Service Aftermarket Quality Finance) to translate requirements into SAP solutions.
- Recommend best-practice warranty models for manufacturing automotive industrial equipment consumer goods and high-tech industries.
- Conduct fit-gap analysis lead workshops and prepare process design documents (PDD/FD).
- Lead the design of end-to-end Warranty Management (SAP WTY) processes including claim creation validation pricing settlement and recovery.
- Configure SAP Warranty Management components:
- Warranty Claim Management
- Claim Types Submissions and Outputs
- Coding/Defect Categorization
- Warranty Agreements & Contracts
- Decision Trees and Rules
- Pricing Labor Rates and Reimbursement Logic
- Support integration with OEM systems dealer portals after-sales platforms and 3rd-party warranty analytics tools.
- Lead configuration of warranty claims categories statuses action profiles settlement types and workflows.
- Develop test scripts lead SIT/UAT and manage defect resolution.
- Support data migration for warranty claims installed base master data pricing conditions and service history.
- Lead cutover activities related to warranty data open claims and master data readiness.
- Deliver end-user training SOP documentation and hypercare support.
- Ensure adoption of new warranty processes and help streamline dealer/partner workflows.
Functional Skills
- 7 12 years of experience in SAP Warranty Management (WTY).
- Strong understanding of end-to-end after-sales and service processes.
- Hands-on configuration experience in SAP WTY SD CS/SM.
- Experience with S/4HANA Service Advanced Returns Management (ARM) and Fiori apps is highly preferred.
- Knowledge of warranty cost settlement accounting flows and integration with FI/CO.
Technical/Integration Skills
- Ability to write detailed functional specifications for enhancements BAPIs BADIs user exits workflows and interfaces.
- Understanding IDocs API integrations and middleware (PI/PO CPI).
- Experience with SAP BRF for decision logic (optional but valuable).
Soft Skills
- Strong communication and stakeholder management across global teams.
- Ability to lead workshops explain complex processes and drive decisions.
- Analytical mindset with problem-solving capabilities.
- Experience working in Agile and traditional waterfall methodologies.
Preferred Industry Experience
- Automotive OEMs and suppliers
- Industrial machinery & equipment
- Manufacturing & after-market service industries
Certifications (Nice to Have)
- SAP S/4HANA Service Certification
- SAP Activate Project Manager
- ITIL Foundation
- Lean Six Sigma (for process improvement)
Additional information:
- 4 days office is must
- Visa -any
About Us:
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment that enables to find the high quality of talent with high success rate of talent delivery keeps us continue to be the best in the industry. By responding to this job posting you are consenting to receive text/SMS messages from us. Thank you.
Key Skills
- P2P
- Business Process
- Interface & EDI
- BAPI/BADI
- Communications
- SAP Customizing
- SAP Tables
- Z T-Codes
- Profitability Analysis
- LSMW/BDC
- Query
- SAP FI
- Uat
- Smartforms
