Sr. Director, Engineering (NAM)
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
The Senior Director Engineering is accountable for the engineering execution and technical outcomes that enables Coates North American product and client roadmaps. This includes leading multiple engineering teams to implement software and content solutions that are scalable minimize technical overhead/debt and increase operational efficiency while defining and embedding the Coates Way of engineering excellence. This role will partner closely with stakeholders in Product Account Management and Business development to ensure we are building solutions in manner deliver a high level of client value in a cost effective and sustainable manner.
Responsibilities
- Engineering Leadership: Drive consistent high-quality engineering execution of the NAM product roadmap in partnership with Product and Delivery teams.
- Technical Governance: Define and uphold engineering standards coding best practices and architecture principles.
- Technical Debt Management: Identify prioritize and mitigate technical debt through proactive refactoring and modernization plans.
- Engineering Efficiency: Improve productivity through process optimization automation and effective code management practices.
- People & Culture: Build mentor and retain a high-performing engineering team that embodies Coates values.
- Cross-Functional Alignment: Collaborate closely with Product Content Support and Delivery teams to ensure end-to-end solution success.
- Risk & Quality Management: Ensure engineering risks are identified early and delivery quality meets or exceeds customer expectations.
Capabilities
- Technical Leadership: Inspires trust and excellence through deep technical credibility and coaching.
- Strategic Alignment: Connects engineering execution with business and product strategy.
- Continuous Improvement: Passionate about process optimization automation and reducing waste.
- Collaboration & Influence: Operates as a true partner to Product and Delivery teams.
- Quality & Accountability: Sets and enforces high engineering standards and ownership culture.
- Cultural Leadership: Builds and sustains a Coates Way of engineering disciplined curious and outcome-driven.
Qualifications
- Required:
- 10 years in software engineering with 5 years in technical leadership
- Proven experience delivering enterprise-scale software or content service platforms.
- Strong background both cloud-native (AWS preferred) and distributed system (Linux preferred) architectures
- Deep understanding of software delivery methodologies (Agile Lean etc).
- Experience establishing engineering frameworks standards and practices across distributed teams.
- Demonstrated success managing engineering teams supporting SaaS or digital experience platforms.
- Proven track record of launching successful products and/or service offerings.
- Preferred:
- Bachelors Degrees in Engineering Computer science or related fields
- Experience in leveraging engineering partners in both staff augmentation and managed service capacity.
- Demonstrated experience in developing and executing strategic plans that align with business objectives and growth
$160000 - $200000 a year
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyatdotco
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Exec
Key Skills
- Go
- Lean
- Management Experience
- React
- Node.js
- Operations Management
- Project Management
- Research & Development
- Software Development
- Team Management
- GraphQL
- Leadership Experience
About Company
We deliver end-to-end digital merchandising solutions that drive engaging customer journeys and business ROI for companies worldwide. Connect with us today.
