Manager, Account Management

As the Manager Strategic Account Management based in Toronto and reporting to the Global Director of Strategic Account Management youll lead a team of Account Managers up-selling cross-selling and finding new areas of growth/revenue within our existing customer base and some net new accounts across North America and other geographies. We have Customers with significant expansion opportunities that require additional sales cycles.

Were looking for a great coach and Manager who can lead this group of high performing process oriented value builders and anticipate the right leader will contribute greatly to and share in Tipaltis high growth success. You and your team will interact and collaborate with internal Business units such as Solution Consultants Customer Success Implementation Operations Product to help ensure overall product and revenue expansion.

Why join Tipalti

Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.

At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.

In this role you will be responsible for:

• Build and maintain a world-class North America sales team that aligns with company goals and strategy across our market segment
• Oversee and lead a team of Strategic Account Managers on all matters related to territory planning pipeline inspection/management forecasting and employee development.
• Works Cross-functionally to align needed resources and supportive roles to assist in Pipeline Building and team development
• Owns hiring and all staffing demands of the team needed to build out and develop a world class sales organization
• Hold accountability for accurately forecasting to the Director and VP of the Strategic Account Management team weekly.
• Actively participate in key opportunities across the region.
• Meet monthly and quarterly new business sales objectives.
• Demonstrate an expert understanding of Tipaltis sales process and product value propositions.
• Ensure mutually successful sales outcomes for our customers.
• Have a passion and track record in developing individual sales contributors.
• Directly manage 5-7 Strategic Account Managers

About you:

• Consistent track record of success managing a metric driven business in hyper-growth organizations ideally SaaS
• 4 years sales management experience with demonstrable success leading through change.
• Excellent leader and coach. Ability to hire train motivate and lead tactical accountabilities consistently across the team.
• Hold their team to a high level of accountability based upon establishing an environment where team members continually seek to prove themselves thereby driving higher overall performance and eliminating complacency.
• High level of energy drive enthusiasm initiative commitment and professionalism
• Strong business and finance acumen combined with experience selling to financial leaders (Finance Director CFO etc) preferred
• Experience selling solutions for Accounts Payable B2B Payments or Procurement is an advantage.
• Self-starter with excellent organizational and planning skills.
• Working knowledge of SFDC is required.
• Highly motivated professional with excellent interpersonal communication and creativity skills.
• Self-starter with solid organizational and planning skills.
• Ability to travel where the role permits for client meetings tradeshows etc.
• Bachelors Degree required

Our benefits package includes:

Toronto:

• Hybrid working model that requires you to be in office Monday Tuesday and Thursday
• Competitive salary and stock options
• Matching RRSP
• Extended benefits Employee Assistance Program life insurance AD&D LTD
• Maternity Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture