Risk Analyst Know your Customer
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
- Multiple 12-month max term opportunities
- Adeliade based role Hybrid set up
- Full-time - Monday-Friday between 8am and 4.30pm AEST
Whats the role.
The Financial Crime Surveillance (FCS) team is part of Westpacs Risk Division and is responsible for detecting deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as anti-money laundering sanctions KYC and customer due diligence.
As a Risk Analyst youll play a crucial role in safeguarding our financial ecosystem. Youll handle inbound and outbound calls supporting internal stakeholders and customers in managing requests for information from the bank. You will receive and manage cases assigned by managers tackling each with a fresh perspective.
Whats in it for me
- Work Schedule: Monday to Friday with 8.00am 4.30pm ACDT
- Hybrid Work Environment: Start with full-time in-office work for the first couple of months then transition to a hybrid working model (3 days in the office 2 days working from home).
- Dynamic Work: No two cases are the same offering you a stimulating and varied work experience.
- Supportive Culture: Access to resources and guidance from a supportive team.
What do I need:
- Experience within banking or financial services (desired).
- Previous experience within Financial Crime (desired).
- Prior customer service experience including call handling.
- Investigative mindset and strong analytical skills.
- Critical thinking and the ability to interpret information and make decisions.
- Comfortable working independently and managing your own case load.
- Strong verbal written and interpersonal communication skills.
- Computer literacy with ability to work with multiple systems with ease.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today.
To get started simply click on the APPLY or APPLY NOW button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
IC
Key Skills
- ISO 27001
- Microsoft Access
- Risk Management
- Financial Services
- PCI
- Risk Analysis
- Analysis Skills
- COBIT
- NIST Standards
- SOX
- Information Security
- Data Analysis Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
