Project Manager (Remote LATAM)
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Project Manager Business Systems Licensing & QA
Location: Remote (Latam and South Africa)
Contract: Independent Contractor Full-Time
Reports to: CEO / Owner
Timezone: Must overlap with EST (at least 4 hours/day)
About Us:
We are a third-party debt collection agency focused on compliance operational excellence and ethical recovery. Were expanding rapidly and need a highly organized tech-savvy Project Manager to help streamline and scale the business across licensing documentation training and quality assurance.
What Youll Be Responsible For:
This is a high-ownership implementation-focused role. Youll work closely with the CEO to build document and manage critical business systems.
Key Responsibilities:
What Were Looking For:
Required Skills & Traits:
Location: Remote (Latam and South Africa)
Contract: Independent Contractor Full-Time
Reports to: CEO / Owner
Timezone: Must overlap with EST (at least 4 hours/day)
About Us:
We are a third-party debt collection agency focused on compliance operational excellence and ethical recovery. Were expanding rapidly and need a highly organized tech-savvy Project Manager to help streamline and scale the business across licensing documentation training and quality assurance.
What Youll Be Responsible For:
This is a high-ownership implementation-focused role. Youll work closely with the CEO to build document and manage critical business systems.
Key Responsibilities:
- Project Management
- Track and manage multiple ongoing business priorities and initiatives.
- Create and manage project timelines deliverables and reporting structures.
- Ensure cross-functional follow-through and accountability.
- Policy SOP and Licensing Oversight
- Help manage our licensing and expansion efforts across new states.
- Track deadlines gather documentation and complete compliance forms.
- Coordinate SOP and policy updates using Notion and OneDrive.
- Assign reviewers and ensure updates follow approval workflows.
- Quality Assurance Systems
- Build and manage a QA system that includes more than just call monitoring.
- Spot-check emails SMS consumer portal activity and system triggers.
- Oversee audits of automation tools (e.g. Prodigal Evolution Collect).
- Identify breakdowns in workflows and report with clear issue logs.
- Training Infrastructure
- Help build a self-paced continuous training system using TalentLMS and SOPs.
- Create recurring onboarding paths and update old training assets.
- Track completion flag knowledge gaps and coordinate assessments.
What Were Looking For:
Required Skills & Traits:
- 2 years of project management or operations coordination experience.
- Strong written English and process documentation skills.
- Familiarity with SOPs QA frameworks and basic compliance concepts.
- Proficient with Notion Google Drive and project tracking tools (e.g. ClickUp Asana).
- Tech-savvy: able to learn and audit internal tools like Evolution Collect or Prodigal.
- Experience in BPO collections legal support healthcare or compliance-heavy industries.
- Familiarity with automation tools (Zapier Make etc.).
- Experience managing licensing or regulatory paperwork.
- A systems-thinker who loves solving workflow problems.
- Detail-oriented and a strong follow-through executor.
- Not afraid to ask clarifying questions or challenge assumptions.
- Comfortable working independently and reporting progress asynchronously.
- Notion
- OneDrive / Google Drive
- Gmail Google Workspace
- Evolution Collect (collections platform)
- TalentLMS
- Prodigal (QA monitoring and auto note taking)
- / Zapier (automation) (coming soon)
- Competitive salary based on experience and location.
- Performance-based raises and bonuses.
- Long-term opportunity with growth into senior operations or Chief of Staff role.
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
About Company
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