Senior Product Operations Manager
Share
Job Location:
New York City, NY - USA
Monthly Salary:
$ 170 - 192
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Why Harvey
At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700 customers in 58 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
As a Senior Product Operations Manager at Harvey you will be the backbone of our product development lifecycle ensuring alignment and efficiency across feedback collection idea generation alpha testing launches and iteration. You will play a pivotal role in establishing company-wide processes and systems that bridge Product Marketing and Go-to-Market (GTM) teams driving alignment and maximizing impact.
What Youll Do
Operational Frameworks: Develop and maintain scalable processes that enhance cross-functional collaboration and ensure seamless product launches.
Customer Feedback: Build systems to aggregate analyze and prioritize customer feedback driving actionable insights for the product roadmap.
Launch Coordination: Oversee launch calendars to ensure timely and impactful product rollouts collaborating with marketing sales and product teams.
Roadmapping: Facilitate roadmap planning by coordinating inputs from key stakeholders ensuring transparency and alignment.
Alpha Programs: Design and manage alpha testing programs gathering feedback to inform product refinement and readiness for broader release.
Continuous Improvement: Monitor and optimize operational workflows to ensure agility and scalability as the company grows.
What You Have
Experience: 4-6 years in Product Operations Product Management or a related field ideally within a tech or SaaS environment.
Skills:
Proven ability to develop and implement scalable processes.
Strong organizational and project management skills.
Excellent communication and stakeholder management abilities.
Analytical mindset with a data-driven approach to decision-making.
Tools: Familiarity with product management and collaboration tools such as JIRA Confluence Trello or similar platforms.
Culture Fit: A self-starter who thrives in a fast-paced innovative environment and is passionate about delivering value to customers.
Compensation Range
$170000 - $192500 USD
Please find our CA applicant privacy notice here.
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
Manager
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.
