Broker Support (15 month FTC)

Milton Keynes - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

About Allica Bank

Allica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

The purpose of the Broker Support Role within Asset Finance (AF) is to ensure the best possible customer experience for Allicas Asset Finance product from the Banks panel of brokers. Working closely with our Business Development Managers and Commercial Finance Brokers our Sales Support and Underwriting teams you will be responsible for a portfolio of AF cases managing all relevant activity to progress the case efficiently and effectively through from proposal to document handover.

Principal Accountabilities

Submitting Asset Finance applications in line with Allicas credit policies ensuring sufficient information is provided to the Underwriters to enable them to make sound lending decisions.

Deliver pre and post-sanction administration to ensure timely release of communications acceptance conditions and document processing to support the banks ethos of fast high quality service.

You are able to manage your workload and working day to ensure adherence to the teams service level agreements and quality expectations driving efficiency through right first time.

Maintain good working relationships with all panel brokers to ensure smooth and timely exchange of correspondence and communication.

Able to build and maintain relationships with core internal stakeholders also; Underwriting and Business Development Managers being key.

Maintain true and accurate records for each case including clear sanction audit trail.

Ensure compliance with Banks policies procedures and guidelines together with all appropriate regulatory and statutory requirements implementing actions to protect the Banks business at all times.

Adhere to the Banks brand and culture values ensuring that all accountabilities are undertaken in accordance with the Banks policies and procedures and good client outcomes form the basis of decisions made.

Communicate relevant information to team members senior management and other interested parties ensuring essential features of the situation are understood enabling informed decisions to be taken where appropriate.

Communicate with Introducers and Business Development Managers to gather any necessary documentation required to assess loan applications.

Maintain clear and accurate internal records for MI and monitoring.

Maintain and update customer records including data entry into Ascent the Core Banking system.

Assist Operations team and other departments as and when directed.

Personal Attributes & Experience

Excellent interpersonal and communication with well-developed numeracy and written skills.

Proven track record in providing excellent customer service.

Capable of working in a fast-paced environment managing complex competing and alternating priorities with a constant focus on delivery.

Have resilience and energy for collaborating with others working flexibly and driving developments rapidly.

Have confidence creditability and highly developed interpersonal skills with a can-do attitude.

A doer - happy to roll sleeves up as needed and do whatever is needed to move the business along.

Organisational and time-management skills.

Strong technical skills especially MS Excel PowerPoint SharePoint Outlook etc.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do so our benefits are designed with you in mind:

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

Dont tick every box

Dont worry if you dont have all the skills or requirements listed on the job description. If you think youll be a good fit wed still love to hear from you!

Flexible working

We know the 9-to-5 isnt right for everyone. Thats why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and if we can we will do our best to accommodate.

Diversity

Were a diverse bunch here at Allica with all kinds of experiences backgrounds and lifestyles. Our openness and differences make us stronger and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Required Experience:

Contract

About Allica BankAllica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.Established SMEs are the backbone of local communities - representing over...