Practice Patient Care Coordinator Cardiac Associates Full Time Days

Summary

Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager this person performs a variety of clerical and data management functions in support of patient registration referral coordination phone management and other patient care coordinator duties. Specifically the PCC is the primary access point for patients and their families and is responsible that the patient receives timely efficient and compassionate customer service.

Education

High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public staff and patients preferred.

Certification Registration & Licensure

Experience

Proven customer service experience. Knowledge of medical office operations including scheduling registration electronic medical records patient flow billing coding charge capture referrals authorizations payer guidelines compliance credentials privileges regulatory agencies and the DNV standards. Familiarity with medical terminology preferred.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at .

Physical andWork Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift carry or push/pull less than 10 pounds frequently lift carry or push/pull up to 10 pounds and occasionally lift carry or push/pull up to 20 pounds.

While performing the duties of this job the employee is regularly required to do fine motor do repetitive motion hear reach sit and speak. The employee is frequently required to bend and walk. The employee is occasionally required to kneel squat and stand.

Specific vision abilities required by this job include color vision depth perception far vision near vision and peripheral vision.

The employee is occasionally exposed to airborne pathogens.

The noise level in the work environment is usually moderate.