Field Operations Technician (Onsite)
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Job Location:
Brentwood, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Welcome to Ovation Healthcare!
At Ovation Healthcare weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcares vision is to be a dynamic integrated professional services company delivering innovative and executable solutions through experience and thought leadership while valuing trust respect and customer focused behavior.
Were looking for talented motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcares corporate headquarters is located in Brentwood TN. For more information visit .
IT Field Operations Technician installs configures troubleshoots and maintains products/equipment. Identifies analyzes and repairs product failures Answer basic customer questions about product features and equipment. May provide some customer training. Has basic knowledge of the organizations products and services.
Responsibilities
This is a 100% onsite position. Traveling Mon - Fri to facilities across the Midwest and Western United States.
Receiving moving and deploying IT assets and IT related peripheral equipment between facilities
Configuration of IT assets (staging building out and imaging) and executing equipment replacement activity
Updating asset management system to reflect work performed installing and maintaining PC laptop and printer hardware and software preparing assets for disposition and other administrative duties
Using defined processes to track equipment and ability to report and document activity into software program
Assist end users with desktop laptop and printer usage
Troubleshoot application issues and involve external vendors as necessary to resolve any issues
Hardware deployment & disposal. Mounting Solutions & Software
Help other Technicians with client related issues as needed.
Requirements
100% onsite required
up to 100% travel
High School Diploma or GED equivalency
1 year of work experience in an IT technology role/environment
2 years of experience working with PC support including deployment of Windows 10 and above (Preferred)
Experience in healthcare or hospital environment (Preferred)
Microsoft Certifications - Workstation Windows 7 & 10 (Preferred)
Experience with MS Windows 10 (Preferred)
Must be able to operate basic mechanical tools and read maps
Must be able to lift equipment of varying weight up to and over 50 lbs.; joint lifting as well
Must be able to stoop under desks and climb around equipment to install /power up equipment
Must have a clean and valid Drivers license
#LI-Onsite
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
We support independent hospitals and health systems by providing scale and efficiency to operations, so you can focus on your patients and community.
