Manager, Client Services & Guest Experience
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
The Client Services & Guest Experience Manager supports the operations of Front of House Client Services and Guest Experience for the Center for Performing Arts and other event venues across campus. This role oversees ticketing customer service staffing and revenue processes while ensuring safe accessible and high-quality experiences for all events. The position collaborates closely with campus partners production teams and external clients to maintain smooth event execution compliance with safety standards and operational excellence.
Minimum Qualifications
EDUCATION AND EXPERIENCE Bachelors degree from an accredited institution in Arts Communications Fine or Performing Arts Event Planning or related field. Minimum of 2 years of experience in events planning Minimum of 2 years of supervisory experience. Or Associates degree from an accredited institution in Arts Communications Fine or Performing Arts Event Planning or related field Minimum of 4 years of experience in events planning Minimum of 2 years of supervisory experience. Certification in event planning or project management is a plus
The Client Services & Guest Experience Manager supports the operations of Front of House Client Services and Guest Experience for the Center for Performing Arts and other event venues across campus. This role oversees ticketing customer service staffing and revenue processes while ensuring safe accessible and high-quality experiences for all events. The position collaborates closely with campus partners production teams and external clients to maintain smooth event execution compliance with safety standards and operational excellence.
Minimum Qualifications
EDUCATION AND EXPERIENCE Bachelors degree from an accredited institution in Arts Communications Fine or Performing Arts Event Planning or related field. Minimum of 2 years of experience in events planning Minimum of 2 years of supervisory experience. Or Associates degree from an accredited institution in Arts Communications Fine or Performing Arts Event Planning or related field Minimum of 4 years of experience in events planning Minimum of 2 years of supervisory experience. Certification in event planning or project management is a plus
Required Experience:
Manager
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
About Company
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