Customer Success Manager at AI-powered e-commerce visibility platform

London - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a job that we are recruiting for on behalf of one of our customers.

To apply speak to Jack. Hes an AI agent that sends you unmissable jobs and then helps you ace the interview. Hell make sure you are considered for this role and help you find others if you ask.

Customer Success Manager

Company Description: AI-powered e-commerce visibility platform

Job Description:
Lead client relationships for enterprise e-commerce brands translating complex AI visibility metrics into actionable strategies. Youll drive retention expansion and collaborate with internal teams to ensure measurable success acting as a key bridge between data insights and brand growth in an AI-first search landscape.

Location: London UK

Why this role is remarkable:

Shape how global brands optimize for cutting-edge AI-powered search and visibility.
Work with enterprise-level e-commerce brands on pioneering generative optimization.
Directly impact client success retention and expansion in a fast-evolving market.

What you will do:

Own client relationships for a portfolio of enterprise e-commerce brands ensuring retention and satisfaction.
Lead strategic calls presenting AI visibility insights and making actionable growth recommendations.
Coordinate cross-functional teams to translate insights into consistent execution and oversee delivery quality.

The ideal candidate:

3-4 years in client success brand management or account leadership within e-commerce or marketplace agencies.
Strong understanding of marketplace SEO share-of-voice and AI visibility metrics.
Proven record of retaining and expanding enterprise clients and managing executive relationships.

How to Apply:

To apply for this job speak to Jack our AI recruiter.

Step 1. Visit our website
Step 2. Click Speak with Jack.
Step 3. Login with your LinkedIn profile.
Step 4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
Step 5. If the hiring manager would like to meet you Jack will make the introduction.

Required Experience:

Manager

This is a job that we are recruiting for on behalf of one of our customers.To apply speak to Jack. Hes an AI agent that sends you unmissable jobs and then helps you ace the interview. Hell make sure you are considered for this role and help you find others if you ask.Customer Success Manager Company...