Roles and Responsibilities:Primary Skill RequiredHands & Feet Support for DC (Compute Storage Backup Network.)Hands & feet Support Requirement for Physical Servers Network Devices Storage etc Device reboot console connection for remote access cable/SFP removal/insert cable replacement racking/stacking etc.Detailed Description of project/Requirement Description- Installing configuring and maintaining desktop computers peripheral equipment and software within established standards and guidelines.
- Hardware/software troubleshooting and resolution
- Perform IMAC (Install Move Add Change) services for IT assets and support mobile phone and non-PC equipment such as scanners and printers.
- Offer VIP support with tailored high-touch service and manage audio-visual conferencing and technologies
- L1 level network troubleshooting and resolution for LAN Connectivity
- Hands & feet support to Backend team for Network/Server/application issue
- Working with vendor support contacts to resolve technical issues
- Labelling Racks & devices
- Server mounting/movement
- Network & Sharing printer installation
- Knowledge of Office 365 support
- Coverage/compliance software installation and troubleshooting
- Good communication skill
- Good Knowledge of DHCP DNS.
- Maintain IT inventory coordinate vendor support and assist with procurement
- Support Mac devices
- Strictly adhere to defined Service Level Agreements (SLAs)
- Support recurring meetings events and after-hours activities as required
- Documenting incidents problems and resolutions for future reference and for the knowledge base
About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Roles and Responsibilities:Primary Skill RequiredHands & Feet Support for DC (Compute Storage Backup Network.)Hands & feet Support Requirement for Physical Servers Network Devices Storage etc Device reboot console connection for remote access cable/SFP removal/insert cable replacement racking/stacki...
Roles and Responsibilities:Primary Skill RequiredHands & Feet Support for DC (Compute Storage Backup Network.)Hands & feet Support Requirement for Physical Servers Network Devices Storage etc Device reboot console connection for remote access cable/SFP removal/insert cable replacement racking/stacking etc.Detailed Description of project/Requirement Description- Installing configuring and maintaining desktop computers peripheral equipment and software within established standards and guidelines.
- Hardware/software troubleshooting and resolution
- Perform IMAC (Install Move Add Change) services for IT assets and support mobile phone and non-PC equipment such as scanners and printers.
- Offer VIP support with tailored high-touch service and manage audio-visual conferencing and technologies
- L1 level network troubleshooting and resolution for LAN Connectivity
- Hands & feet support to Backend team for Network/Server/application issue
- Working with vendor support contacts to resolve technical issues
- Labelling Racks & devices
- Server mounting/movement
- Network & Sharing printer installation
- Knowledge of Office 365 support
- Coverage/compliance software installation and troubleshooting
- Good communication skill
- Good Knowledge of DHCP DNS.
- Maintain IT inventory coordinate vendor support and assist with procurement
- Support Mac devices
- Strictly adhere to defined Service Level Agreements (SLAs)
- Support recurring meetings events and after-hours activities as required
- Documenting incidents problems and resolutions for future reference and for the knowledge base
About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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