Maintenance Operations Analyst

Who We Are:

Jazz Aviation LP Air Canadas primary regional partner and proud Air Canada Express operator connects people and communities across North America.

With over 4500 dedicated professionals Jazz fosters a workplace united by purpose - supported by programs and policies that promote safety diversity and wellness. This commitment has earned us recognition as one of Canadas Top Diversity Employers Top Employers for Young People and more.

Join our award-winning team and help shape the future of regional aviation!

The Opportunity: Drive Maintenance Excellence Through Analytics

The Maintenance Operations Analyst will specialize in supporting Maintenance and Engineering operations by analyzing data related to aircraft maintenance: on-time performance efficiency safety and quality. You will focus on optimizing processes reducing downtime improving on-time performance enhancing safety and quality standards and ensuring compliance with regulatory policies and procedures. You will specialize in query and data model development and optimization business intelligence reporting and the use of other analytics and optimization tools. This is a unique opportunity to transform complex data into strategies that keep Canadas largest regional airline operating at peak performance.

If you are naturally analytical thrive on problem-solving and want to make aviation safer and more efficient we want you on our team!

Key Responsibilities:

Maintenance Operations Analyses

• Identify trends and patterns recurring issues potential corrective actions and opportunities for continuous improvement.
• Develop and monitor aircraft maintenance performance metrics.
• Identify inefficiencies in operational processes deviations from standards or plans and factors impacting delays.
• Conduct post- and root-cause analysis including case studies focused on understanding operational issues.

Business Intelligence Report Development

• Design develop administer and maintain business intelligence reports that visualize maintenance data present actionable insights support data-driven decision-making and drive operational improvement.
• Document report builds methodologies best practices user guides processes and procedures.
• Create dashboards to track KPIs to easily spot trends problems and opportunities.
• Provide tutorials and training on using existing and new BI reports.
• Advance BI reports to proactively send alerts and information directly to identified users.

Query and Data Model Optimization

• Collaboration with internal IT Solution Architect for Data & Analytics.
• Focus on enhancing the efficiency of the data analytics stack.
• Improve query performance minimizing resource usage and ensuring data accuracy.

Business Intelligence and Analytics

• Respond to Integrated Analytics requests as assigned (ex. Access Data Export).
• Query writing and optimization.
• Report building inclusive of Excel Power BI PowerPoint etc.
• Amending or adding data or features to existing reports.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety and the safety of co-workers and customers.
• Other related duties as assigned.

Qualifications:

Education and Experience

• Bachelors degree in Engineering Applied Mathematics Statistics or Data Analytics is required.
• Masters degree in Data Analytics is preferred.
• 1 to 3 years experience in data analysis and/or analysis is preferred. Open to a new grad.
• Aviation maintenance-related experience is considered an asset.

Skills

• Proficient in Business Intelligence and Visualization techniques specifically in Power BI DAX Advanced Power Query Visualization and KPI development
• Strong command of Data Platforms & SQL techniques including MS SQL Server and T SQL.
• Skilled in Data Modeling.
• Familiar with Statistical Modeling and programming for Data using Python and R.
• Proficient in MS Office 365 applications (Excel Word Outlook)
• Skilled at collaborating effectively or working autonomously being proactive building strong relationships and translating business requirements into technical solutions.
• Strong project management abilities including administration priority setting and adapting to changing priorities.
• Excellent written and oral communication skills including presentation creation and delivery.

Benefits of Joining our Award-Winning Team:

• Enjoy exclusive employee travel benefits across the Air Canada network giving you and your family access to incredible destinations.
• Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
• Benefit from a comprehensive health and wellness package including medical dental life and disability coverage to keep you and your loved ones protected.

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at if you would benefit from an accommodation during the recruitment process.

Jazz recognizes that the best talent includes people of all backgrounds abilities and points of view. To be a leader in our industry Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.