Base Operations Manager
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Build and maintain influential stakeholder relationships across regional airports driving collaboration and operational excellence.
Lead supplier performance management ensuring compliance accountability and continuous improvement across the network.
Harness technology and data analytics (including Power BI) to monitor performance identify trends and deliver efficiency initiatives.
Two-year fixed-term role based in Melbourne with flexibility to travel to regional ports as required.
At Qantas we understand our priorities and what needs to be delivered taking the initiative to keep things moving. Navigating through our complex work environment we bring teams and individuals together to deliver on our customers expectations.
Taking ownership is critical. Whether were working individually or as a group we challenge ourselves to make progress and deliver results. We wont settle for anything less than the best outcome.
As a Base Operations Manager youll be at the heart of ensuring safe efficient and customer-focused operations across Eastern Australia Airlines extensive regional network. This role provides remote support for 53 airports 12 lounges and oversees critical operational elements such as Ground Service Equipment (GSE) IT systems signage and uniform logistics.
This isnt just an operational roleits an opportunity to influence strategy and drive transformation. Youll work closely with internal teams and external partners to deliver key objectives of safety punctuality and service excellence while leading initiatives that improve customer experience and reduce costs. Youll also play a key role in new port start-ups ground handler transitions and major projects shaping the future of our network.
To be successful youll have:
Previous airport operational experience (preferred) with a strong understanding of above and below wing processes
Demonstrated ability to manage third-party suppliers negotiate and maintain contracts and build strong relationships to influence outcomes and achieve operational excellence.
Proven leadership capability to inspire and guide teams across multiple locations fostering a culture of accountability collaboration and continuous improvement.
Strong analytical and problem-solving skills with the ability to interpret safety data monitor On-Time Performance (OTP) metrics and implement improvement initiatives that enhance efficiency and customer experience.
Technical proficiency including intermediate Microsoft Office skills and familiarity with Power BI or similar data tools.
Resilience and adaptability to navigate complexity in a fast-paced highly regulated environment with competing priorities.
Flexibility to travel to various ports domestically as required.
Why the Qantas Group
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
Qantas are equal opportunity employers so by coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply.
Be a part of something special and play your part in the Qantas story get in touch today.
Applications close Monday 8 December 2025
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Founded in the Queensland outback in 1920, Qantas has grown to be Australias largest domestic and international airline. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, ... View more
