CRC Benefits BenAdmin Trainer (Remote)

The position is described below. If you want to apply click the Apply button at the top or bottom of this page. Youll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).

Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

KEY RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

Collaborate with all pre- and post-sale/service groups to manage broker experience as a point of contact throughout new build and renewal processes implementation.
Conduct initial training and intake meetings with sales brokers BenAdmin to review necessary information for carrier installations and implementation assessment. During this time the trainer will gather missing information required identify obstacles set appropriate expectations establish trust offer additional training if needed and build a relationship with broker.
Enhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings - be a market technology expert.
Demonstrate adaptive training styles to target audiences capabilities/skills during regular client trainings and demos. Ability to educate client through virtual or in person meetings on offerings available within market and the necessary next steps including paperwork needed for submission to the BenAdmin team if applicable.
Analyze clients business needs and pain points and address them through promotion of technology solutions available within the market to elevate their business growth.
Continuously monitor document updates and evaluate a brokers group build progress via internal tools and provide update communications as outlined through the entire build process.
Works as a willing partner with each respective department to enhance the brokers experience with each case; participates in projects and meetings as requested.
Provide superior customer service to internal and external customers in all encounters that is timely thorough and appropriate.
Participate contribute and review development of training tools document and Standard Operating Procedures while actively participating when requested in User Acceptance Testing (UAT) for new development tools or processes.

EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelors Degree in technology-based field or equivalent industry experience.
3 years of previous experience with BenAdmin technology software
3 years of related experience in fields of health insurance BenAdmin broker agency health insurance carrier or group benefits insurance.

CERTIFICATIONS LICENSES REGISTRATIONS

None

FUNCTIONAL SKILLS

Outstanding verbal and video presentation skills
Positive attitude toward customer service (solution oriented and ability to deal with ambiguity)
Ability to professionally articulate clearly conversationally and compose clear concise professional correspondence and response letters/emails to internal and external clients.
Ability to work in a team environment and build strong cross functional relationships.
Competent PC skills proficiency in MS Office products and web browsers
Desired ability to work with both internal and external clients at all professional title levels.
Proficient in conducting technical product demo/training sessions on a regular basis.
Demonstrated ability to easily learn new systems applications and technology.
Demonstrated ability to manage workload in many stages of process management.
Ability to manage to deadlines effectively.
Excellent research and problem-solving skills with strong attention to detail.
Demonstrates ability to follow a regular business cadence to organizing their workload priorities and activities in a timely manner.

The annual base salary for this position is $80000.00 - $85000.00.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group were committed to supporting every aspect of teammates well-being physical emotional financial social and professional. Our best-in-class benefits program is designed to care for the whole you offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical dental vision life disability and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs including company holidays vacation and sick days new parent leave and more. Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination Provision E-Verify