Customer Support Advisor !
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Were Hiring! Customer Support Advisor (German English Speaker)
Remote Türkiye Full-Time
Are you passionate about helping customers and solving problems
Do you speak German at C1 level and want to work in a dynamic international environment
We are looking for a Customer Support Advisor to assist users of a major global digital platform across multiple support channels.
About the Role
As a Customer Support Advisor you will support users with:
Technical questions
Account and login issues
Subscription-related inquiries
Content or service guidance
Support is delivered through a combination of Calls Chat Email and Social Media.
(You will not handle two live or two offline channels at the same time.)
This is a remote position open to candidates based anywhere in Türkiye.
Equipment Provided
We provide everything you need to succeed:
Laptop
Monitor
Language Requirement
German C1 level
Support Channels
Live Support:
Chat
Voice Calls
Offline Support:
Email
Social Media
To support Social Media channels an internal assessment is required.
Training & Assessments
Training:
10 business days
Delivered online
Compensation & Benefits
Net Salary: 33000 TL
Quality Bonus: 10%
Meal Allowance (Pluxee): 4500 TL
Private Health Insurance: Mapfre ÖSS
Ready to join us
If youre a motivated German-speaking professional looking to grow your career in customer support wed love to hear from you!
Send your CV or contact us for more information.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
