Senior Marketing Operations Manager
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Job Location:
San Jose, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Innovate with purpose
At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or working remotely BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.
Lets give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
Go-To-Market (GTM) Operations team is the connective tissue across Marketing Product-Led Growth (PLG) and Sales building the infrastructure processes and programs that enable scalable data-driven growth. Were focused on creating frictionless user journeys accelerating platform adoption and delivering personalized experiences across the customer lifecycle.
We are currently investing in strengthening our core operational backbone to ensure our data is accurate our systems are integrated and our campaigns are executed with precision.
We are looking for a Senior Marketing Operations Manager to serve as the architect and guardian of our marketing technology stack and processes. This person will work closely with GTM leadership to ensure efficient lead management robust data governance and seamless integration between our marketing automation platforms and CRM.
This is a critical role that blends technical expertise strategic process design and data analysis ensuring that our marketing engine runs efficiently and that we can accurately measure the impact of our GTM initiatives.
Key Responsibilities
- MarTech Stack Management: Oversee the administration integration and optimization of the marketing technology stack (e.g. Marketing Automation CDP Direct Mail etc.) to ensure scalability and performance.
- Lead Lifecycle Management: Own the end-to-end lead lifecycle including scoring models routing logic and hand-offs between Marketing and Sales (SDR/AE) to ensure no lead is left behind.
- Data Integrity & Governance: Collaborate with Data Engineering and RevOps to maintain a clean unified data ecosystem. Define and enforce data standards enrichment processes and compliance (GDPR/CCPA) rules.
- Campaign Operations: Design and document standard operating procedures (SOPs) for campaign execution ensuring consistent tracking tagging and attribution across all channels.
- Reporting & Analytics: Partner with the Analytics team to build and maintain dashboards that track campaign performance pipeline attribution and ROI providing actionable insights to marketing stakeholders.
- Process Optimization: Proactively identify operational gaps bottlenecks and inefficiencies in our GTM motion and design scalable solutions to address them.
- Cross-Functional Alignment: Act as a primary liaison between Marketing Sales Operations and Business Systems to align on roadmap priorities and technical requirements.
Wed love to chat if you have:
Required Experience
- 57 years of experience in Marketing Operations Revenue Operations or a similar technical marketing role.
- Deep proficiency with Marketing Automation Platforms (Marketo HubSpot or ) and CRM systems (Salesforce).
- Strong understanding of B2B marketing funnels lead scoring models and attribution methodologies.
- Experience managing data workflows including list segmentation data enrichment and database hygiene.
- Ability to translate complex business requirements into technical specifications and process diagrams.
- Experience working with CDPs (Segment etc.) and data activation workflows is a strong plus.
Preferred Qualifications
- Certification in major Marketing Automation Platforms (e.g. Marketo Certified Expert).
- Experience in a high-growth SaaS or Fintech environment.
- Proficiency with BI/Analytics tools (Looker Tableau) and SQL basics.
- Familiarity with PLG motions and how they intersect with traditional inbound/outbound sales motions.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.
The estimated base salary range for this role is noted below for our office location in Draper UT. Additionally this role is eligible to participate in BILLs bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.
Whats in it for you
Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
- HSA & FSA accounts
- Life Insurance Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11 Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact .
Required Experience:
Manager
Key Skills
- Guest Services
- Front Office
- Gym
- Document Control
- Airlines
