System Administrator

Volunteers Of America Los Angeles

Job Location:

Los Angeles, CA - USA

Yearly Salary: $ 80512 - 84750

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low-income housing program as well as drug and alcohol rehabilitation. Learn more at .

PAY RATE: $84750 - $80512.50 Per Year

BENEFITS: VOALA offers competitive medical dental vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The System Administrator will be responsible for maintaining the organizations IT infrastructure while also supporting data integrity reporting systems and process optimization for the CQI department. This dual-role position ensures that both technical operations and quality improvement initiatives are aligned and supported. CQI Projects are to be prioritized.

DUTIES AND RESPONSIBILITIES

A. IT Department (70%)

Manage and maintain servers networks and cloud-based systems supporting VOALA SCADP and affiliates.
Ensure cybersecurity protocols are implemented and updated.
Provide technical support to staff and troubleshoot hardware/software issues.
Oversee system backups disaster recovery plans and data protection.
Support onboarding/offboarding processes with system access and permissions.
Monitor system performance and implement upgrades as needed.

B. CQI Department (30%) (Work to be prioritized)

Support data systems used for program evaluation and performance tracking.
Ensure data accuracy and integrity across platforms (e.g. internal dashboards).
Assist in automating reporting processes and developing data visualization tools.
Collaborate with CQI staff to identify system improvements that enhance data collection and analysis.
Provide technical support for audits compliance reviews and KPI tracking.
Train staff on data systems and best practices for documentation and reporting.

ESSENTIAL DUTIES

System Maintenance and Network Management
Assist CQI in automating reporting processes and developing data visualization tools
User Support with software applications used at VOALA (user support passwords hierarchy data access etc)
Repairs and Troubleshoots existing hardware systems
Provides support to VOALA/SCADP staff on hardware and software issues training and technical assistance
Implementing and managing network security
Maintain network documentation and compliance records
Oversees 3d party technicians as needed
Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications

EDUCATION:

Bachelors degree in Information Technology Computer Science or a related field.
Industry certifications such as CompTIA A Network Security or Microsoft Certified Systems Administrator (MCSA).

EXPERIENCE:

Four years progressively responsible experience in systems administration and software applications

PREFERRED QUALIFICATIONS:

Experience with database and reporting applications

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment

Required Experience:

Unclear Seniority

About Us:VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such a...