Developer and System Administrator (DSA)

Tigerville, SC - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Position Summary:

The DSA at North Greenville University (NGU) is responsible for:

Designing implementing and supporting application customizations related primarily to the Canvas Learning Management System (LMS) and the Jenzabar suite of applications including Jenzabar Student Information System (SIS).

System administration for the Jenzabar SIS and Canvas LMS including user management configuration and maintenance.

Service desk ticket support and resolution.

Designing implementing and supporting third-party integrations via SQL and SSIS.

RESPONSIBILITIES:

Primary Duties

The DSA is directly responsible for or supports the following NGU outcomes:
Supports applications which enhance the student experience including Canvas LMS and Jenzabar SIS.
SSRS report creation and maintenance.
Supports portals and applications which serve as primary communication/transactional channels for students and faculty with emphasis on Canvas LMS and Jenzabar SIS integration and customization.
Supports processes and applications that support operational and administrative units.
Develops and maintains integrations between Canvas LMS Jenzabar SIS and other enterprise systems to ensure seamless data flow and user experience.
Troubleshoots and resolves issues related to Canvas LMS and Jenzabar SIS applications and integrations.
Other Assigned Duties

Other duties may include but are not limited to:

Support leadership in reporting and information gathering for updates/ university projects.
Assist and support managers and supervisors in efforts to streamline IT processes.
Coordinate with Level 3 and above assistance as needed.
Track and report issues inside the ticketing system as well as help prepare documentation for software and hardware used by our department and stakeholders.

Physical Requirements

Visual Abilities: Interact with ticketing software and use a computer system.
Hearing: Hear well enough to communicate with co-workers vendors and students.
Dexterity Grasping Feeling Write type and use the telephone copier and computer systems.
Mobility: Open files and operate office machines; move between departments and assist various departments across campus.
Talking: Frequently convey detailed or important instructions and ideas accurately loudly or quickly.
Lifting Pulling pushing: Exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
Cognitive/Emotional: Ability to critically think and concentrate.
Must be able to respond quickly to changes in conditions 75 to 100% of the time.

WORKING RELATIONSHIPS

This position is a full-time position in IT Services. The position reports to Information Systems and Business Applications Director.

WORK SCHEDULE

IT Services is open Monday through Thursday 8:30 a.m. to 5:00 p.m. and Friday 8:30 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required.

Qualifications

Minimum Job Requirements

Required:

A Bachelors degree in computer science computer programming software development or related field OR at least 2 years of software development experience (or any combination of education training and experience that provides the required knowledge and abilities).

Excellent verbal written and interpersonal skills.

Access to and discretion with confidential information is required and failure to secure such information is grounds for termination. Complies with IT Services Statement of Service.

Preferred

Experience with Canvas LMS administration integration or support.

Experience with Jenzabar SIS.

Experience with Microsoft DevOps and the Agile Development Framework.

Experience with SQL Visual Studio SSRS and SSIS.

Experience with GitHub.

Professional emphasis on documentation of code and business processes.

Project and time management skills including coordinating resources to complete assignments and resolve problems while working on multiple projects simultaneously such as:

Service desk ticket resolution

Application development

Enterprise systems integration via SSIS

Reporting via SSRS

Database management

Interpretation of functional design specifications and creating technical design specifications

Experience in a self-motivated detail-oriented and fast-paced learning environment.

Understanding of FERPA GLBA and other applicable regulations.

Knowledge Skills and Abilities Required

Exceptional communication skills both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships.
Flexible and adaptable; able to work in ambiguous situations.
Resilient and tenacious with a propensity to persevere.
Organized with a natural inclination for customer service.
Problem solving and root cause identification skills.
Able to work effectively at all levels in the institution.
Must be a team player and able to work collaboratively with ITS/other depts.
Affirm an understanding and support of the Baptist Faith & Message 2000
Affirm an understanding and support of the Universitys Statement on Human Flourishing
Agree to abide by the employee handbooks including community standards agreements.
Supports NGUs mission statement and core values commitment to a Christian lifestyle and character in keeping with biblical model.

Required Experience:

Unclear Seniority

DescriptionPosition Summary:The DSA at North Greenville University (NGU) is responsible for:Designing implementing and supporting application customizations related primarily to the Canvas Learning Management System (LMS) and the Jenzabar suite of applications including Jenzabar Student Information ...