Manager, Scientific Support

Job Description Summary

Job Description

Roles & Responsibilities:

• Lead manage coach develop and evaluate direct reports comprising of a regional team through regular one-on-one and team meetings; set team goals conduct performance reviews; make compensation recommendations.

• Manage the daily activities of a product and scientific support team which may involve multiple functions within the business unit.

• Establish and lead the achievement of annual goals for a team. Lead the development of bottom-up strategic plans to drive the annual goals and deliverables for product and scientific support programs to maximize customer satisfaction.

• Lead projects to improve the processes resources content and metrics within the related business unit.

• Contribute to cross-departmental and/or external projects to achieve top-down departmental goals from the conception design budget implementation change management and review.

• Liaise between customers Sales R&D QA and Product Management teams to maintain compliance with STEMCELLs product quality assurance standards.

Qualifications:

• Bachelors degree with 5 to 10 years experience in Life Sciences.

• Leadership experience and a proven ability to guide the team towards a common vision/set of objectives.

• Knowledge of product portfolio and programs under the remit of the function.

• Experience with project or program management.

STEMCELL Technologies is a privately owned Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality we are a company of Scientists Helping Scientistsstanding by our customers to provide the outstanding products technical support and training they need to advance their research. Scientists performing stem cell immunology cancer regenerative medicine and cellular therapy research are among those who rely on our cell culture media cell separation products instruments accessory products and services. Through our many regional offices as well as our distribution centers in Vancouver Seattle Grenoble and Singapore we deliver our innovative specialized products to more than 100 countries. With over 1800 employees globally most with scientific or engineering degrees STEMCELL is proud to be the largest biotechnology employer inCanada.

This is an opportunity to work with highly motivated colleagues in a science-oriented creative and dynamic environment. We offer a competitive salary excellent benefits and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canadas Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer STEMCELL is dedicated to ensuring that every employee feels safe valued and respected for who they are. We know that scientific progress and innovation occur when diverse creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

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