Sr. Loan Processor (Mortgage) Buffalo, NY or Cleveland, OH

KeyBank

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profile Job Location:

Brooklyn, NY - USA

profile Hourly Salary: $ 22 - 33
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Location:

4910 Tiedeman Road Brooklyn Ohio

This position has a 2-day a week in-office work schedule at one of the following offices:

  • 4910 Tiedeman Road Brooklyn OH
  • 4224 Ridge Lea Road Amherst NY

Job Summary
The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner while maintaining compliance with federal state local and investor guidelines. This role requires proactive communication with clients Loan Officers Underwriters and other stakeholders. A strong understanding of residential lending regulations and documentation is essential. The position also involves identifying incomplete or inaccurate information and influencing others with diplomacy and trust.

Essential Functions

  • Review all loan applications for accuracy completeness and compliance
  • Monitor and maintain an application pipeline
  • Receive and review client documentation related to income assets and credit
  • Submit completed files via the loan origination system to underwriting
  • Communicate with Loan Officers clients service providers and partners to gather and clear underwriting conditions
  • Provide exceptional service to internal and external customers
  • Order and verify third-party documentation and vendor invoices
  • Obtain property surveys flood certificates title commitments and payoff information
  • Maintain up-to-date knowledge of compliance standards and regulations
  • Mentor and guide less experienced Mortgage Loan Processors
  • Review hazard insurance for coverage and carrier rating
  • Review title work for liens entity issues and seasoning requirements
  • Review flood certificates for flood status
  • Flexibility to work varying hours and overtime as needed
  • Performs other duties as assigned; duties responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures including without limitation acting professionally at all times conducting business ethically avoiding conflicts of interest and acting in the best interests of Keys clients and Key.


Education

  • High School Diploma or equivalent experience (required)


Work Experience

  • 5 years residential mortgage processing experience on agency products (preferred)
  • 1 years purchase processing experience (preferred)


Skills

  • Proficiency in MS Windows and Office (Word Excel etc.)
  • Knowledge of RESPA and general mortgage/consumer lending regulations
  • Managing the end-to-end workflow of mortgage applications including document collection verification and submission to underwriting.
  • Strong math and analytical skills
  • Foundational knowledge of tax returns and loan products (FHA VA Conventional Jumbo preferred; CP USDA HELOC a plus)
  • Ability to organize verify and track large volumes of borrower documentation with precision and speed
  • Excellent written and verbal communication
  • Ability to prioritize multitask and meet deadlines in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Team-oriented with strong networking and relationship-building skills
  • High integrity and trustworthiness
  • Demonstrated customer service excellence
  • Skill in identifying potential red flags in borrower profiles and escalating concerns appropriately


Core Competencies

  • All KeyBank employees are expected to demonstrate Keys Values and sustain proficiency in identified Leadership Competencies.


Physical Demands

  • General Office - Prolonged sitting ability to communicate face to face in person or on the phone with teammates and clients frequent use of PC/laptop occasional lifting/pushing/pulling of backpacks computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $22.12 - $33.65 per hour. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 12/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing


#LI-Remote


Required Experience:

Senior IC

Location:4910 Tiedeman Road Brooklyn OhioThis position has a 2-day a week in-office work schedule at one of the following offices:4910 Tiedeman Road Brooklyn OH4224 Ridge Lea Road Amherst NYJob SummaryThe Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and i...
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Key Skills

  • Loan Processing
  • Typing
  • Data Entry
  • Customer Service
  • Organizational skills
  • Basic Math
  • Computer Skills
  • Fraud
  • Microsoft Outlook
  • 10 Key Calculator
  • Fair Housing Regulations
  • Food Processing