Senior Manager, Creative Services

CORE RESPONSIBILITIES AND TASKS:

This role supports the Director of Creative Services in developing visually compelling brand-aligned messaging for internal and external audiences. The ideal candidate will have proven experience collaborating with C-suite executives and business teams while consistently delivering excellence under pressure. The individual will manage a creative services specialist as well as external outside creative resources. It is important for the candidate to be able to drive compelling visual storytelling and conduct themselves with professionalism and emotional intelligence within high stakes environments.

(1) Executive Communication Support:

• Serve as a creative partner to senior executives translating complex business narratives into clear compelling visual communications aligned with corporate candidate may act in a supportingor lead roledepending on the project.
• Develop high-level messaging frameworks for presentations speeches investor communications and enterprise-wide initiatives.
• Ensure alignment with corporate priorities tone and brand voice across all executive materials.

(2) Presentation & Design Development:

• Develop and manage executive-level presentations (PowerPoint Keynote) integrating data visualizations infographics and storytelling elements. The candidate may act in a supporting or lead role depending on the project.
• Set and uphold design standards for executive communications ensuring consistency clarity and brand integrity.
• Champion innovation in visual storytelling and presentation design.
• Oversee standards and guidelines to maintain the corporate brand across all executive communications.

(3) TALENT Management & Development:

• Manage and develop a creative services specialist fostering a culture of excellence collaboration and continuous improvement.
• Oversee workload prioritization resource allocation and performance development to ensure timely high-quality deliverables.
• Provide creative direction and feedback across a range of visual assets including digital print photo and video.

(4) Executive Event & Meeting Support:

• Provide strategic and creative support for executive-led events including AV coordination presentation design and real-time adjustments.
• Act as a trusted advisor on presentation technology visual communications and audience engagement strategies.

(5) Cross-Functional Collaboration & Project Management:

• Lead complex time-sensitive projects with precision managing multiple stakeholders across communications marketing investor relations and business units.
• Ensure seamless integration of messaging and design across channels and platforms.

(6) Brand Stewardship & Confidentiality:

• Uphold and evolve brand standards ensuring consistency across all executive-facing materials.
• Handle sensitive and confidential information with discretion and professionalism.
• Continuously refine creative processes to enhance efficiency scalability and quality.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and business relationships.

POSITION REQUIREMENTS:

FORMAL EDUCATION:

Required:

• Bachelors degree.

Preferred:

• Bachelors degree in graphic design multimedia design communication design advertising marketing or communications.

EXPERIENCE REQUIREMENTS:

Required:

• 5 years in graphic design art direction and/or creative direction including roles supporting executive communications presentation design and corporate communications.

Preferred:

• 7 years in graphic design art direction and/or creative direction including roles supporting executive communications presentation design and corporate communications.

SKILL REQUIREMENTS:

Required:

• Expertise in PowerPoint Keynote and Adobe Creative Suite.
• Strong visual storytelling abilities.
• Proven ability to manage complex projects under tight deadlines.
• Demonstrates confidence poise and professionalism in high-level interactions. Able to communicate effectively with C-suite leaders influence decision-making and represent the creative function with authority and credibility.
• Anticipates needs connects creative output to business goals and navigates complex challenges with clarity and foresight. Balances creativity with strategic intent to deliver impactful solutions.
• Inspires and guides creative professionals fostering a collaborative and high-performance culture. Provides constructive feedback supports growth and leads by example.
• Thrives in fast-paced dynamic environments. Maintains focus and professionalism during tight deadlines last-minute changes and high-stakes projects.

Preferred:

• Experience with and Workfront a plus.
• Writing and editing skills a plus.
• Experience with photography videography and production editing a plus.

TECHNICAL SKILLS REQUIREMENTS:

Required:

• Adobe Creative Suite (InDesign Photoshop Illustrator)
• Microsoft Word and PowerPoint

Preferred:

• Adobe Creative Suite (Dreamweaver Premiere After Effects)
• Working knowledge of HTML and CSS hand-coding skills

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 30%