Phone Collection Qualification
contacted customers with delinquent accounts to
negotiate payment terms and resolve outstanding balances.
15%
through effective negotiation skills.
strict adherence to FCCPC and company compliance
policies in all collection activities.
documented all customer interactions and payment
arrangements in the internal data base.
customer inquiries and disputes professionally
ensuring a positive customer experience even in difficult
situations.
one-time settlements and structured sustainable
payment plans based on customers financial situations.
Required Experience:
Junior IC
Phone Collection Qualification contacted customers with delinquent accounts tonegotiate payment terms and resolve outstanding balances.15%through effective negotiation skills. strict adherence to FCCPC and company compliancepolicies in all collection activities. documented all cu...
Phone Collection Qualification
contacted customers with delinquent accounts to
negotiate payment terms and resolve outstanding balances.
15%
through effective negotiation skills.
strict adherence to FCCPC and company compliance
policies in all collection activities.
documented all customer interactions and payment
arrangements in the internal data base.
customer inquiries and disputes professionally
ensuring a positive customer experience even in difficult
situations.
one-time settlements and structured sustainable
payment plans based on customers financial situations.
Required Experience:
Junior IC
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