Analyst, Palo Alto

Why Work Here

Employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom experiencing new situations and learning opportunities every day. Internal advancement is commonplace and we are always supported in our career journey. We believe in creating a workplace where you can thrive professionally while contributing to something greater and serving our communities.

About the Role:

Are you ready to play a pivotal role in shaping the future of ATCOs Palo Alto enterprise environment As a Palo Alto Analyst youll be the driving force behind the rollout and ongoing success of our cutting-edge security and cloud solutions. Reporting directly to the Palo Alto Technical Lead youll be hands-on with the latest technology ensuring our environment is robust agile and always a step ahead.

Youll go far beyond traditional support - driving bold improvements and championing best practices to ensure optimal performance and security. Youll take ownership of capacity planning maintenance and event monitoring keeping our Palo Alto environment robust and resilient. Collaborating closely with the Palo Alto Technical Lead Enterprise Architecture and Cloud Teams youll help design and implement innovative technical solutions. By immersing yourself in ATCOs security landscape and cloud architecture youll gain expertise that will set you apart in your career. Most importantly your insights and actions will have a direct and lasting impact on the safety efficiency and advancement of our organization.

What You Get to Do:

Operational Support
Assist in configuring and deploying Prisma Access components:GlobalProtect Agent PAC File Prisma Access Browser ZTNA Connectors and Service Connections
Support integration of remote networks via IPSec tunnels and bandwidth provisioning
Help implement security services including:ZTNA SWG Advanced URL Filtering DNS Security Threat Prevention WildFire Sandboxing CASB SaaS Inline GenAI Access Security and browser-based DLP
Monitor and analyze logs via Strata Cloud Manager; assist in incident triage and reporting
Document configurations workflows and standard operating procedures
Collaborate with network infrastructure and security teams to ensure seamless implementation
Participate in testing validation and troubleshooting of access and security policies
Assist with technical oversight of the Palo Alto environments
Assist in technical decisions that affect operations or projects
Function as an escalation point for technical questions about Palo Alto technical requirements involving the Design Authority as required.
Escalate concerns regarding operational or project risks and issues including vendor concerns to leadership
Attend root cause analysis meetings after Palo Alto related incidents

Documentation
Responsible for the continued documentation of Palo Alto technical requirements and solutions

Planning and Requirements
Support initiatives as new or enhanced cloud solutions/projects being considered
Assist in the translation of cloud and security technical requirements into Palo Alto technical requirements and/or solutions
Contribute to the formulation and definition of system scope and objectives based on operational or project requirements as they relate to Palo Alto
Determinate whether internal or external Palo Alto solutions exist or whether new solutions are required and feasible working with the Cybersecurity and Cloud Teams
Participate in Palo Alto and cloud solution design to ensure completeness of technical scope and implementation

Research and Technical Evaluation
Keep abreast of new and emerging Pal Alto technologies and/or service offerings
Maintain knowledge of Palo Alto technology monitoring and automation products in the ATCO environment
Work with the Design Authority to recommend new Palo Alto technology direction or options to maintain competitive advantages

Financial Operations
Recommend and action opportunities for cost and efficiency savings
Assist in reporting on Palo Alto usage performance and costs for the organization

What You Bring:

Post secondary education in information systems or related field
3 years of experience in cybersecurity network security or IT infrastructure
Experience with Palo Alto
Working knowledge of Palo Alto Networks technologies (Prisma Access GlobalProtect WildFire etc.)
Understanding of VPNs IPSec ZTNA SWG and cloud-based security models
Experience with log analysis SIEM tools and incident response workflows
Strong documentation and communication skills
Ability to work collaboratively in a fast-paced cross-functional environment
Ability to translate functional processes and technical system requirements to support the successful integration of cloud technology solutions to meet business needs.
Strong analytical technical and problem-solving skills
Excellent communication skills and able to use non-technical language to explain technology to non-IT stakeholders
Maintain knowledge of ATCO cloud IT solutions service offerings and emerging technologies
Ability to work in a team environment build collaborative relationships and negotiate with stakeholders
Have an innovative mindset and a proven track record in identifying proposing prototyping documenting and overseeing the execution of cloud technology solutions
The ability to create reports and integrate when requested will be considered an asset
Cloud fundamentals (Azure GCP or OCI) is an asset
PCNSE certification is an asset

What We Offer:

A culture based on caring integrity agility collaboration and striving for excellence.
Competitive compensation
Flex benefits
Tuition assistance program
Training and mentorship programs
Charitable donation matching

We would like to thank everyone for their application; however only those being considered for an interview will be contacted.

ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics Utilities Energy Infrastructure Retail Energy Transportation and Commercial Real Estate. Learn more about how we build communities energize industries and deliver customer-focused solutions like no other company in the world at . ATCO is proud to be an equal opportunity employer. Visit our website for more information.

In the spirit of reconciliation we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history languages ceremonies and culture of the Indigenous Peoples who call these areas home.