George E. Booth is anEEO employer - M/F/Vets/Disabled

The George E. Booth Co. LLC is a locally owned and operated industrialautomation sales company looking to hire their next full-time Customer SupportSpecialist.

The George E. Booth Co. LLCis a major distributor of processinstrumentation products and valves and related services to customers inIllinois Indiana Kentucky Ohio and out our website to learn more about our company values industries andproducts.

We are looking for our next full-time Project CustomerSupport Specialist

Are you a customer-focused professional with a talent forproject coordination and administrative excellence Join our dynamic team as a Customer Support Specialist and become the vital link between ourclients and our Technical Sales Engineers.

About the Role

As our Project Customer Support Specialist youll be thecornerstone of customer satisfaction. Yourrole will bridge the gap between our sales department clients andvendors ensuring seamless project execution from inception to completion. Yourattention to detail and customer service skills will be crucial in managingproject orders coordinating and maintaining momentum.

Key Responsibilities

Provide detailed and dedicated support

Process and manage customer project orders withprecision and efficiency

Coordinate with vendors to secureproject-specific quotes and materials

Maintain accurate project and customer data inSalesforce/P21 systems

Expedite orders and manage invoices toensure timely project delivery

Assist in setting up new accounts andonboarding new customers

Collaborate with the team to meet milestones and customer expectations

The Ideal Candidate

1-3 years of experience in customer supportproject coordination or administrative roles

Strong proficiency in Microsoft Office Suite andcustomer relationship management tools

Ability to quickly adapt to new software and customer service technologies

Exceptional attention to detail and acustomer-centric approach

Excellent communication and problem-solvingskills

Team player with a focus on customersatisfaction and success

Preferred Qualifications

Continued education in customer servicebusiness administration or related fields

Experience with Salesforce ERP systems andproject management software

Familiarity with detailed tracking processesand customer support

Work Environment and Hours

Full-time position (Monday-Friday 8:00 a.m. to5:00 p.m.)

Standard office setting with occasional customersite visits

Why Join Our Team

Collaborative environment focused on customersatisfaction and sales success

Opportunity to develop your skills in support and customer service

Growth opportunities

Competitive salary and benefits package

Full benefits package starting on day one competitive compensation PTO andmatching 401(k).

Please visit our careers page to see more job opportunities.