Frome Hub 2nd line IT Technician

Role: Frome Hub 2nd line IT Technician

Location: Frome

Start Date: ASAP

Hours: 37 Hours per week Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 4:00pm All year round

Salary: Grade 6 and scale point 18 - 22 16.35 - 17.47 per hour FTE 31537 - 33699

Are you passionate about IT and providing exceptional support to customers Do you thrive in a dynamic fast-paced environment and relish the opportunity to be part of a rapidly growing department If so youll be delighted to know that the Midsomer Norton Schools Partnership is on the lookout for IT Support Specialists with a diverse skill set and a strong foundation in various IT support situations.

As an integral member of our team based within the Frome Hub which encompasses schools in Frome and Radstock and surrounding area youll have the rewarding responsibility of assisting our schools with their IT needs. From resolving IT issues to assisting in rolling out new IT systems for optimal performance your role will be multifaceted and impactful. The duties are varied and no two days will be the same.

Youll be actively engaged in providing both on-site and remote support providing effective IT support to teaching and learning and collaborating with various departments and schools to provide the best IT service.

What Awaits You:

• A fulfilling and varied job that will introduce you to diverse hardware and software solutions.
• The unique opportunity to grow and evolve alongside our thriving business while enjoying the camaraderie of our friendly team.
• A platform to refine your customer service and technical skills making a meaningful difference in our schools.

Requirements:

• Full clean drivers licence
• Access to own transport
• Experience in IT support service

There are many advantages to working for us including 26 days annual leave (rising to 31 after 5 years service) plus bank holidays (pro rata) access to a government pension scheme sick pay scheme cycle-to-work scheme free eye tests and employee assistance helpline. Support staff in schools can also benefit from a range of national discount schemes available to education professionals such as the Blue Light Card offering savings on shopping travel and leisure.

We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.