Administrative Associate- IMCU

City/State

Work Shift

Overview:

Sentara Martha Jefferson is hiring an Administrative Associate for the Intermediate Care Unit (IMCU).This is a Full Time day shift position in Charlottesville VA.

Hours: Three 12-hour shifts 7a to 7p with rotating weekends.

About the Department:

Intermediate Care Unit - Cornell 1: The Telemetry/Stroke Unit at Sentara Martha Jefferson Hospital provides care for patients with cardiac conditions including heart failure cardiac rhythm disturbances newly implanted permanent pacemakers and defibrillators post- coronary interventions post-ablation myocardial infarctions. Cornell 1 also cares for TIA acute stroke and post procedural neuro cases that stepdown from ICU. This 30-bed unit sees a ratio of 1:5 with mixed patient acuity levels and is well supported with additional patient care technicians educators and a strong leadership team.

• Patient Satisfaction scores are highest in the system at Martha Jefferson

• Sentara Martha Jefferson Foundation education assistance program up to $32500

• Free Parking at Sentara Martha Jefferson

• Earn while you learn with Sentara! To help further your educational and career goals all Full-Time and Part-Time colleagues are eligible for education assistance per year with no waiting period! Over 100 Degree or Certificate programs are 100% covered! Free Tuition!

The Administrative Associate provides administrative support to the unit or department assigned. Serves as first point of contact for patients family members and visitors on unit assigned requiring the application of excellent customer service skills. Is responsible for various administrative and operational tasks. This position provides clerical support manages patient records schedules appointments and handles patient inquiries. The role involves collaborating with medical staff management and patients to ensure the delivery of high-quality care.

Education

• High School Diploma

Certification/Licensure

• None Required

Experience

• 1 year of Healthcare Related experience preferred

• Customer service skills preferred

• Basic Data entry skills preferred

• Ability to work in a fast paced environment preferred

Keywords: Administrative Entry Level CSR Customer Service clerical support

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Sentara Martha Jefferson Hospital located in Charlottesville VA is a Magnet status 176-bed facility featuring all patient-friendly private rooms. Since its founding more than 100 years ago Sentara Martha Jefferson has constantly evolved to meet the diverse healthcare needs of the patients who trust us with their care.

Today our vision is as clear as it was to our founders. We will continue to set the standard for clinical quality and personalized healthcare services. Our hospital offers specialized care in Cancer Care Heart and Vascular Neurology and Neurosurgery (including a Primary Stroke Center) Orthopedics and Maternity.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.