Customer Service Liaison
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a highly organized and customer-focused Customer Service Liaison to join our team in this role you will serve as the primary contact between clients and our internal departments ensuring a smooth responsive and professional experience at every touchpoint. This position is ideal for individuals who enjoy problem-solving communication and contributing to a dynamic environment where quality and client satisfaction are top priorities.
Responsibilities
Serve as the main point of contact for client inquiries and service requests.
Coordinate communication between clients and internal teams to ensure timely and accurate follow-up.
Maintain detailed records of client interactions requests and solutions.
Assist with project coordination by relaying updates gathering information and supporting workflow.
Provide clear professional and client-centered communication at all times.
Identify opportunities to enhance client satisfaction and streamline service processes.
Support day-to-day administrative tasks related to customer service operations.
Qualifications :
Strong communication and interpersonal skills.
Exceptional organizational abilities and attention to detail.
Ability to manage multiple tasks while maintaining a professional and polished approach.
Reliability punctuality and a proactive mindset.
Comfortable working in a fast-paced client-oriented environment.
Basic proficiency in office and administrative software tools.
Additional Information :
Competitive salary between $52000 and $57000 per year.
Opportunities for professional growth and advancement within the company.
Supportive and collaborative work environment focused on long-term development.
Skill-building and training opportunities to enhance your professional profile.
Stable full-time position with consistent responsibilities and meaningful impact.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
