Employee Relations Partner Sr Colorado Springs, CO

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a fully remote eligible position.

The Sr. Employee Relations Partner (ERP) serves as a subject matter expert in employee relations providing advanced consultation and case management for complex workplace matters. This role leads investigations advises leaders on corrective actions and separations and ensures compliance with employment laws and organizational policies. The ERP also supports employees by providing guidance resources and mediation during investigations or grievance processes to foster understanding resolution and trust. This position will be instrumental in shaping and refining ERP processes tools and best practices. The ERP partners closely with HR Business Partners HR leadership and org-wide People Leaders to ensure alignment with company values employment law and organizational standards-promoting fairness consistency and proactive risk mitigation across all employee relations matters.

Essential Functions

• Employee Relations Investigation and Resolution: Lead and manage employee relations investigations and complex workplace matters with fairness care and professionalism. Handle each situation thoroughly and objectively promoting understanding accountability and alignment with company values policies and applicable laws. Responsibilities include planning interviewing documentation analysis and preparing comprehensive summaries and recommendations to ensure timely and consistent resolution. This role also assists in the delivery and processing of corrective actions and separations ensuring communications and documentation are handled respectfully accurately and in partnership with leaders and HR Business Partners.
• Workforce Trends Policy Alignment and HR Collaboration: Collaborate with HR Business Partners and HR leadership to assess trends develop practical tools and resources and empower leaders to proactively support their teams. Strengthen documentation practices and mitigate risk through early intervention consistent application of policy and effective communication.
• Administration of Unemployment Claims Appeals and Process Improvements: Manage unemployment claims and appeals including case response preparation hearing representation and tracking outcomes. Provide insights and feedback to improve processes and prevent future claims where possible.
• Projects and HR Operational Support: Assist with Ad hoc projects and provide HR Operational Support as needed.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures and regulations pertaining to the Bank Secrecy Act.

Qualifications :

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a fully remote eligible position.

Minimum Formal Qualifications for this Position

• Bachelors Degree in Human Resources Psychology Social Work Business Management or a related field of study.
• 6 years experience as an Employee Relations Specialist/Partner Human Resources Generalist HR Business Partner or other relevant HR-related experience to include: Required
• 3 years experience focused on employee relations and workplace investigations. Preferred
• 2 years experience in HR Leadership. Preferred

Technical or Specialized Knowledge/Skills:

• Ability to maintain confidentiality when dealing with personal and protected information.
• Interpersonal skills strong emotional intelligence and the ability to build trust and rapport with employees and managers.
• Customer service and problem-solving skills.
• Ability to multitask and prioritize workflow.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of federal and state employment laws (EEO ADA FMLA FAMLI HFWA ESST etc.).
• Demonstrated ability to conduct impartial investigations and produce thorough defensible findings.
• Mediation facilitation and conflict-resolution skills.
• ability to exercise sound judgment maintain strict confidentiality and demonstrate professionalism when managing sensitive issues.
• Skilled in coaching leaders through difficult conversations and ensuring fair consistent outcomes.
• Proficiency in documentation standards and HRIS/case tracking systems (UKG etc.).
• Ability to work independently and exercise sound decision-making in a high-autonomy environment.
• Strategic mindset with the ability to balance legal compliance organizational culture and employee experience.
• Knowledge of employment law (multi-state preferred).

Certifications Required:

• None

Environmental Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information :

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a fully remote eligible position.

The pay range for this position is: $49.83 to $55.73 per Hour (S17)

Final compensation for this position will be determined by various factors such as relevant work experience specific skills and competencies education certifications and internal pay equity.

This position is eligible for our corporate bonus program based on company performance.

Benefits Summary Sheet

At Ent Credit Union we offer a comprehensive benefits package including:
 

• Health Benefits: Affordable insurance 24/7 doctor access and a nationwide provider network.
• 401(k): 3% automatic contribution after three months plus up to 6% matching.
• Paid Time Off: During your first year enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home car and personal loans.
  
  For more information about our outstanding benefits please visit our careers page at anticipate this position to close on 12/01/2025. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
   

Remote Work :

No

Employment Type :

Full-time