Senior Sales Manager
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Sales Strategy & Planning:
- Develop and implement strategic sales plans to achieve revenue targets for rooms meetings events and food & beverage within the luxury market.
- Identify and target new business opportunities including corporate MICE (Meetings Incentives Conferences and Exhibitions) leisure and group markets.
- Monitor competitor activity and industry trends to identify new opportunities and adjust strategies as needed.
- Collaborate with the Director of Sales to align sales efforts with overall hotel objectives.
Client Relationship Management:
- Cultivate and maintain long-term relationships with key clients including corporate accounts event planners travel agencies and VIP clients.
- Serve as the primary point of contact for key accounts handling negotiations contracts and follow-ups.
- Ensure personalized and high-touch service for luxury clients addressing their unique needs and preferences.
- Conduct regular client meetings and events to deepen relationships and maximize revenue opportunities.
Sales Execution & Lead Generation:
- Generate and qualify new leads to expand the hotels client base.
- Meet or exceed individual and team sales targets for room nights events and revenue.
- Participate in industry events conferences and trade shows to network and attract new business.
- Collaborate with the marketing team on promotional campaigns advertising and brand initiatives to drive visibility and leads.
Team Collaboration & Support:
- Work closely with the Revenue Management team to ensure proper pricing availability and inventory management for sales.
- Coordinate with the operations team (front office catering F&B etc.) to ensure the seamless execution of client events and bookings.
- Mentor and support junior sales team members providing guidance and leadership.
- Ensure that all proposals contracts and correspondence are executed in a timely and professional manner.
Reporting & Administration:
- Prepare and present sales reports forecasts and performance analysis to senior management.
- Track and manage sales leads and opportunities using CRM systems (e.g. Opera Salesforce Delphi).
- Ensure accurate records of all client interactions leads and bookings.
- Maintain up-to-date knowledge of market conditions competitor offerings and industry best practices.
Requirements:
- Education: Bachelors degree in Hospitality Business Administration Marketing or a related field. A Masters degree or industry certifications (e.g. CHME CMP) is a plus.
- Experience: Minimum of 57 years of experience in sales within the luxury hotel or hospitality industry with a proven track record of achieving sales targets and managing key accounts.
- Skills:
- Exceptional sales and negotiation skills particularly within the luxury market.
- Strong understanding of the hotel industry including MICE and leisure segments.
- Proficiency in CRM systems hotel sales software (e.g. Opera Delphi) and Microsoft Office Suite.
- Fluent in English; additional languages are highly desirable.
- Ability to think strategically and creatively with excellent problem-solving skills.
Key Competencies:
- Leadership: Ability to lead by example providing guidance and support to the sales team.
- Client Focus: A deep commitment to delivering exceptional service and personalized experiences to high-end clientele.
- Communication: Strong interpersonal and communication skills to engage with clients and internal teams effectively.
- Time Management: Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines.
- Analytical Thinking: Ability to analyze market data and sales trends to make informed decisions and adjust strategies accordingly.
- Negotiation Skills: Proven ability to negotiate and close high-value deals while maintaining profitability for the hotel.
Qualifications :
Your experience and skills include:
Relevant sales experience is an asset
Ability to focus attention on guest needs remaining calm and courteous at all times
Highly responsible & reliable
Excellent communication skills both written and verbal are required
Strong interpersonal and problem-solving abilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Direct Sales
- Time Management
- Procurement
- Management Experience
- Retail Sales
- Relationship Management
- Sales Management
- ERP Systems
- JD Edwards
- NetSuite
- E-Commerce
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
