Manager- Quality Assurance Underwriting

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Manager/Manager Quality Assurance Underwriting

In this role you will be responsible for the function of the position which is to manage inventories ensuring the quality and timeliness of transactions is maintained for the process.
Responsibilities
Conduct and publish RCA
Work with OPS on creating FMEA
Generate weekly / monthly QA reports
Driven Quality control and enhancement measures through his team
Provide Support for Error Rebuttals meetings
Ensure Internal QA SLAs and requirement are met.
Transaction audit according to standard work & SOP
Independently manage both verbal and written communication with customer around QA observations
Plans and organizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify research and resolve problems
Assist with/perform other team tasks as required including work allocation
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards.
Manage own work in process and support team efforts to ensure that individual team goals are met.
Maintain key records like working files email for reference and audit purpose
Should be able to handle basic day to day requirements of excel and outlook including daily weekly and monthly reporting to customer and management

Qualifications we seek in you!
Minimum Qualifications / Skills
Any Graduate
Relevant experience

Preferred Qualifications/ Skills
Effective written verbal and listening communication skills
Research and analytical skills
Detail oriented
Effective interpersonal skills
Ability to balance timeliness accuracy and productivity independently
Adjust easily to changes required as a result of workload re-assignment and business processes
Teamwork Achieve team objectives effectively through workload prioritization
Business awareness

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Manager

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.