Representative Inside Sales (WCDL)

Location:

How will you CONTRIBUTE and GROW

Responsible for adherence to company policies including safety and the use of personal protective equipment.

Provides excellent customer service to both internal and external customers.

Ensures all required branch paperwork is accurately completed including coding costing and pricing. Advises customers on tools hardware and materials needed and procedure to follow to complete tasks customers wish to perform.

Order entry process cash and charge orders; assist with reconciliation of cash and bank deposits.

Communicates by phone e-mail and in person with customers sales staff store managers and others inquiring about and providing information on cost ordering and delivery times etc.

Obtains or transfers merchandise requested by customers to and from other locations.

Answers customer questions concerning location price and use of merchandise.

Totals price and tax on merchandise purchased by customers using a computer calculator and/or paper and pencil to prepare an invoice. Accepts payment and makes change for customer purchases.

Maintains neat clean and professional personal appearance.

Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers vendors co-workers and management.

Stocks shelves warehouse counters and tables with merchandise and maintains showroom displays.

At times may load and unload service trucks with gas cylinders containers and supplies for scheduled route deliveries as directed by dispatcher.

Makes deliveries in a timely manner to ensure customer satisfaction is met.

Ensures that all documents required to move and deliver the load are available and accurate.

Inspects vehicle for defects and safe operating conditions before each delivery (pre-trip) and submit necessary documentation to report any defects or problems immediately. Performs post-trip delivery at the end of each shift.

Performs all duties in accordance with company policies and procedures and comply with all federal state local and DOT regulations.

All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Are you a MATCH

To perform this position successfully an associate must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable associates with disabilities to perform the essential duties.

Required Education:

High school degree or the equivalent preferred with one to three years related experience and/or training or equivalent combination of education and experience.

Required Length & Type of Experience:

Minimum of one to three years of experience in industrial retail inside sales customer service and/or inventory control-related position.

Must possess a valid Class A/B Commercial Drivers License (CDL) with Hazmat and Airbrake endorsements.

Minimum one (1) year of class A experience operating a commercial vehicle.

Must possess a clean and safe driving record with no at-fault accidents or serious moving violations within the past three (3) years

Based on FMCSA regulations the driver must be able to speak and read English well enough to perform the job safely and effectively. This includes but is not limited to conversing with the general public understanding highway traffic signs and signals responding to official inquiries using company electronic devices as needed and making legible entries on reports and records.

Experience operating a forklift is preferred

Detailed understanding of SAP and PROS functionalities preferred

Knowledge Skills & Abilities (KSAs):

Ability to handle cash transactions accurately.

Ability to clearly communicate via phone email or in person with customers sales staff Branch Manager and all the other branch personnel. Must be able to work with a wide variety of people with different personalities and backgrounds.

Basic computer skills (i.e. Window Applications and Google Suite).

Ability to work independently and under some pressure to meet deadlines.

May be required to operate a forklift in the warehouse.

Ability to read and comprehend safety data sheets.

Working knowledge of all Department of Transportation (DOT) rules and regulations for commercial drivers.

Ability to apply common sense and understanding to carry out instructions furnished in written oral or diagram form.

Able to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.

Must meet all physical qualification standards imposed by regulation for drivers.

Possess a commitment and desire to work safely and ethically

Must be able to work occasional overtime when necessary.

Must be able to operate in a drug-free workplace. DOT pre-employment and random drug testing applies.

Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children.

Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.

Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at

California Privacy Notice