The Opportunity
The purpose of this role is to administer maintain support and operate key systems and processes to enhance end user experience ensuring alignment with business priorities. This role involves partnering with business and technology teams to administer diagnose and resolve system issues validating ongoing functionality and strengthening governance through collaboration with internal stakeholders. Additionally the role aims to drive business efficiency alignment and networking within the organization.
Location: Sun Prairie WI
Work Arrangement: hybrid working expectations
The starting salary for this role is between $77000.00 and $115000.00
Your new role
Contribute to the preparation and implementation of operational team plans to ensure key issues are considered. Develop and maintain relationships with internal and external stakeholders to provide excellent customer focus that meets their needs.
Monitor all aspects of operations for efficiency effectiveness and consistency and implement changes and improvements as necessary.
Establish clear system accountabilities and authority levels for system access and build a strong culture of accountability and performance in order to ensure delivery of goals.
Act as a Subject Matter Expert (SME) to key internal stakeholders on various matters such as Information Technology applications and systems and issues/impacts downstream.
Ensure that procedures are adhered to and provide Information Technology guidance expertise and support in liaising with teams at all levels within the organization.
Provide input on projects and business change programs in order to ensure continual business improvement and synergies between teams.
Work Experience: Necessary Work Experience includes:
Ability to act decisively and quickly during emergencies with a very high level of accuracy SharePoint/application administration experience data analysis and report creation.
Operational Resiliency Business Continuity Disaster Recovery or Crisis Management experience preferred but not required
Ability to manage multiple tasks under stress situations and articulate information in a clear and concise manner during high stress or emergency situations.
Natural ability to lead with capability to act as a back up leader during crisis situations.
Preferred Work Experience includes:
Experience working in business application support ability to apply logical reasoning in a fast-paced environment.
Qualifications: Necessary Qualifications include:
Bachelors degree in information technology/related or equivalent combination of education and work experience.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the roles complexity its location and the candidates professional background including their education and experience. Beyond the base salary regular full-time and part-time employees will also be eligible for QBEs annual discretionary bonus plan based on business and individual encourage all candidates to apply even if their salary expectations fall outside of this range as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working a mix of working from home and in the office
22 weeks of paid leave for family growth with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching gym membership confidential counselling financial and legal advice
Tuition Reimbursement for professional certifications and continuing education
Employee Network and Community QBE actively supports six Employee Networks and many ways to give back to your community
To learn more click here: Benefits QBE US.
Why QBE What if you could have a positive impact at work and in the world
At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And our international scale means were big enough for your ambitions yet small enough for you to make a real impact.
Join us now so you can be part of our success and we can be part of yours!
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Skills:
Analytical Thinking Business Process Modeling Critical Thinking Detail-Oriented Information Technology (IT) Support Intentional collaboration Managing performance Operational Audits Operations Management Process Improvements Risk Management Self-Starter Stakeholder Management Team Management Waterfall ModelHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
IC
QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 26 countries. Visit us for company information.