Contact Centre Officer

Lancashire - UK

Monthly Salary: £ 25185 - 26403

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

CONTACT CENTRE OFFICER

30 HOURS PER WEEK 11AM-5PM

GRADE 3/4 25185 - 26403

Our Contact Centre is looking to recruit a permanent member of staff to join our busy and customer-focused Contact Centre team. The successful applicant will have the ability to deal with council customers both internal and external on a one to one basis both in person and over the phone. Applicants must have excellent communication skills and be capable of logging and managing enquiries using internal systems. Previous experience in a Contact Centre or customer service role is desirable.

Wyre Council offers a fantastic work-life balance and a supportive environment where you can grow and thrive. Benefits include:

Flexible working arrangements
24 days annual leave (rising to 29 subject to length of service)
Employer pension contributions
Free onsite parking
Discounted gym membership
Access to occupational health and wellbeing services
Extensive training and development opportunities

To apply online and for more information about this vacancy please visit our website

Closing date: 7 December 2025

How to apply

A career in local government can be very rewarding offering a variety of roles and opportunities for personal and professional development.

Wyre Council offers this development through many of its career paths.

To apply for one of our vacancies click on apply online to begin your application

Required Experience:

Unclear Seniority

CONTACT CENTRE OFFICER30 HOURS PER WEEK 11AM-5PMGRADE 3/4 25185 - 26403Our Contact Centre is looking to recruit a permanent member of staff to join our busy and customer-focused Contact Centre team. The successful applicant will have the ability to deal with council customers both internal and exter...