Office Coordinator, Rehab, FT, Days
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Job Location:
Atchison, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Details
Description
JOB DESCRIPTION:
The Rehabilitation Services Office Coordinator is the face of the department and will greet our patients and obtain demographic financial and biographical information from the patient. The office assistant is responsible for understanding insurance terminology obtaining information to appropriately bill payors verifying patient insurance eligibility confirming benefits eligibility and gathering statistical information in compliance with federal and state regulations. Ensuring that the clinic flows and assists in coordinating patient flow through the clinic. The office assistant is responsible for the delivery of quality performance and service excellence. Strong computer skills critical thinking skills and the ability to multitask in a fast-paced work environment are required.
Job duties include but are not limited to:
Greet patients and their caregivers with courtesy and respect upon arrival.
Answer telephone in a positive and professional manner. Put customer services first with all patients and family members.
Schedules patients on provider schedule using the appropriate appointment type and collects appropriate information to book the appointment.
Collect information such as patient details medical or accident history billing and insurance information etc.
Communicates with provider and nurse regarding scheduling additions or changes to the schedule.
Follow registration best practices ensuring information is accurate insurance details are captured and verified obtain all applicable signatures and scan supporting documentation.
Provide patients with billing and payment information.
Collect applicable co-pays/co-insurance or payments on account provide receipts
Pre-register scheduled patients verify insurance benefits and coordinate financial counseling as needed.
Successfully manage a high call volume and deal with patient questions concerns and issues. Take and relay messages or complete tasks as required.
Listens well and devotes full attention to patients and medical professionals alike.
Monitors the worklist and schedules appointments and communicates with provider on patient needs.
Assist with special projects and assignments as directed by manager.
ABOUT AMBERWELL HEALTH:
Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient surgical orthopedic maternal health at home emergency care addition Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology laboratory cardiopulmonary rehabilitation therapy occupational health infusion nutrition pharmacy administrative services and many other specialty services.
AMBERWELL CULTURE:
Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with wow experiences in each department. At Amberwell we go beyond excellence to provide the unexpected. At Amberwell you will find a professional environment that values consistency collaboration and patient-first decision making. Servant leadership is both modeled and mentored with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization our patients and our communities. To learn more about Amberwell Health our affiliated organizations and available career opportunities visit .
Qualifications
JOB QUALIFICATIONS:
- Experience:
- Minimum Required Experience: none
- Preferred Experience: 2 years experience in medical clinic position
- Education:
- Minimum Required Education: None
- Preferred Education: CNA
- Certifications/License:
- Minimum Required: BLS
- Preferred Certifications: CNA
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
